SIU Investigator

2 weeks ago


Vaughan, Ontario, Canada CAA Club Group Full time

Position Details

What You Will Do

  • Conduct thorough internal investigations, including setting up statements, scene investigations, and neighborhood canvasses, to gather essential information.
  • Evaluate liability and subrogation exposures, identifying potential risks and opportunities for resolution.
  • Provide concise and timely reports to Leadership on denied claims and escalated situations, ensuring transparency and accountability.
  • Assist with investigative services reporting, maintaining accurate and detailed records of all file activity.
  • Present findings and recommendations to the Fraud Committee, contributing to informed decision-making.
  • Communicate effectively with other departments, including Underwriting, CAD, and Claims, to ensure seamless handling of files.

Who You Are

  • Post-secondary education, with a strong foundation in claims handling and investigation.
  • Minimum of 3 years experience in a similar role, with a proven track record of handling complex claims and investigations.
  • Excellent customer service experience, with a focus on building strong relationships and resolving issues efficiently.
  • Strong working knowledge of Microsoft Office Suite, with proficiency in data analysis and reporting.
  • Ability to work in cross-functional teams, with a focus on collaboration and communication.
  • High level of attention to detail, with a commitment to maintaining confidentiality and integrity.

What's in it for you:

  • Competitive salary and annual bonuses.
  • 3 weeks' vacation and flexible benefit plan.
  • Defined Contribution Pension and Complimentary CAA Membership.

As a valued member of the CAA Club Group team, you will be expected to maintain a high level of professionalism and integrity, upholding the organization's commitment to Member safety and well-being. This includes being fully vaccinated as a condition of employment.



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