Digital IT Leader

2 months ago

Vancouver, British Columbia, Canada Exact IT Consulting Full time

About Exact IT Consulting

We are a world leader in building AI-based control systems for humanoid robots, and we're looking for an IT Operations Specialist to join our Enterprise IT team.

Key Responsibilities

  • Partner with key stakeholders and collaborate with the Director of IT to ensure IT projects align with the company's strategic goals.
  • Play a crucial role in shaping the team's capabilities and culture for rapid, high-quality project delivery. You'll identify opportunities to enhance our systems, develop solutions, and make technical contributions to bring these improvements to life.
  • Support the team through project delivery, staff development, and effective time management. By mentoring and fostering growth, you'll help the team reach its full potential.

Requirements

  • Bachelor's degree in computer science or related field, or equivalent work experience.
  • A demonstrated track record of technical excellence and successful projects under minimal supervision.
  • Relevant certifications are welcomed (for example ITILv4, SAFe, Scrum Master, etc)

Skills and Qualifications

  • Proficient in project management approaches, including Agile and Scrum, and promoting a culture of sprint-based delivery.
  • Skilled in supporting on-call, multi-shift practices and fostering a culture of execution and agility under constraints.
  • Experienced in staff development and making hands-on technical contributions while overseeing project activities.
  • Capable of building partnerships and communicating effectively with technical and non-technical teams.
  • Proficient in administering and maintaining enterprise tools (GSuite, Microsoft M365, Atlassian, Azure, AWS).
  • Skilled in diagnosing and resolving issues in Windows, MacOS, and Linux environments.
  • Familiar with networking ecosystems (Juniper JunOS, Fortinet, Mist) and core technologies (VLAN, VRF, iBGP/eBGP/OSPF) for maintainability and scalability (EVPN, VXLAN, SDWAN).
  • Knowledgeable in DevOps/DevSecOps methodologies and tools for IaC (Ansible Mesh, Bicep, Gitlab, Azure DevOps).
  • Experienced in managing distributed systems and lights-out datacenters with parity between on-prem and cloud infrastructure.
  • Skilled in building and managing ADVPN and ZTNA fabrics.
  • Confident in a service-based IT approach within an ITIL framework.
  • Advocate of personal responsibility and team accountability
  • Proficient in analytical thinking, problem-solving, and meticulous troubleshooting
  • Decisive and proactive with excellent time-management and prioritization skills.
  • Thrives in ambiguity, excels at complex problem-solving
  • Demonstrates ownership and initiative in overcoming challenges
  • Skilled in optimistic listening and conflict resolution
  • Enthusiastic about tackling new challenges with resilience and positivity
  • Obsession with bringing human-like intelligence to machines

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