Client Support Software Specialist
4 weeks ago
Software Customer Support Specialist
At Maestro Technologies Inc, we are seeking a dedicated Software Customer Support Specialist to enhance our vibrant team focused on software innovation and ongoing enhancement. We provide a supportive work atmosphere, avenues for professional advancement, and a balanced work-life integration.
Key Responsibilities:
- Deliver remote assistance in both French and English for our accounting and project management software, maestro*
- Address customer inquiries promptly and ensure effective resolution of challenges
- Accurately document customer requests and the corresponding solutions
- Keep abreast of maestro* functionalities and participate in necessary training sessions
- Actively engage in software enhancements and feature evaluations
Qualifications:
- Proficient customer service abilities with a computerized system
- Exceptional communication skills in both French and English
- Familiarity with accounting or payroll processing is advantageous
- Insight into software industry practices is beneficial
- Exhibit Rigor, Respect, and Responsibility in your professional conduct
Benefits Offered by Maestro Technologies Inc:
- A flexible working environment with options for remote work
- A structured framework for employee development
- Competitive compensation and benefits package
- An onboarding program for new hires and continuous skill enhancement
- Engaging projects to keep you motivated and involved in your work
Maestro Technologies Inc is dedicated to fostering a diverse and inclusive workplace. We invite you to explore your full potential with us.
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