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Sales Associate
2 months ago
Kiehl's Since 1851 is a renowned apothecary brand with a rich history dating back to New York City's East Village. Our unique formulations feature high-quality, natural ingredients sourced from around the world. At Kiehl's, we pride ourselves on our exceptional customer service and personalized approach to retail.
Job SummaryWe are seeking a highly motivated and customer-focused Sales Keyholder to join our team at Kiehl's Boutique. As a Sales Keyholder, you will play a key role in achieving store sales goals and providing exceptional customer service. This is an exciting opportunity to build a career with a respected brand and contribute to our success.
Key Responsibilities- Assist the Store Manager in achieving store sales goals and individual sales targets.
- Provide superior customer service and develop strong relationships with customers to drive repeat business.
- Execute short and long-term plans to achieve sales goals and support the store's business strategy.
- Maintain a neat and organized store, including product and brand image presentation.
- Lead and motivate the team to achieve productivity goals.
- Enforce company policies and procedures.
- Oversee the team in the absence of the Store Manager.
- Communicate business results to the management team.
- Perform open and close procedures for the store.
- Regular attendance and timeliness for all scheduled shifts.
- Retail and/or cosmetic experience preferred.
- Prior key holder experience preferred.
- Customer service experience.
- Strong communication and analytical skills.
- Basic computer skills.
- Ability to work flexible hours, including nights and weekends.
- High School Diploma or GED required.
- Must be 18 years or older.
- Physical Environment: Must be able to work on the sales floor for extended periods, walk up and down a flight of stairs and/or ladder as necessary, and lift up to 25 lbs. on a regular basis.
English mandatory, second language an asset.