Retail Store Manager
2 weeks ago
We are seeking a highly skilled and experienced Retail Store Manager to join our team at BFM (Cranbrook) Enterprises Society. As a key member of our management team, you will be responsible for overseeing the daily operations of our retail store, ensuring exceptional customer service, and driving sales growth.
Key Responsibilities- Leadership and Management
- Supervise and train a team of sales staff, including retail salespersons and sales clerks
- Assign duties and responsibilities to team members
- Conduct performance reviews and provide feedback
- Store Operations
- Oversee the day-to-day operations of the store, including inventory management and cash handling
- Authorize payments and manage cash
- Order merchandise and manage stock levels
- Customer Service
- Ensure exceptional customer service and resolve customer complaints
- Manage customer relationships and build loyalty
- Reporting and Analysis
- Prepare sales reports and analyze sales data
- Identify trends and opportunities for growth
- Education and Experience
- Secondary (high) school graduation certificate
- 5 years or more of experience in retail management
- Skills and Qualifications
- Excellent leadership and communication skills
- Ability to multitask and prioritize tasks
- Strong analytical and problem-solving skills
- Ability to work in a fast-paced environment
- Computer and Technology Knowledge
- iOS
- MS Outlook
- Accounting software
- Equipment and Machinery Experience
- Pick-up truck
- Security and Safety
- Criminal record check
- Driving record check (abstract)
- Transportation/Travel Information
- Own transportation
- Own vehicle
- Valid driver's licence
- Work Conditions and Physical Capabilities
- Ability to work in a fast-paced environment
- Ability to lift heavy loads
- Ability to stand for extended periods
- Personal Suitability
- Accurate
- Client focus
- Efficient interpersonal skills
- Excellent oral communication
- Organized
- Reliability
- Team player
- Dependability
- Excellent written communication
- Judgement
- Ability to multitask
- Competitive Salary and Benefits
- Dental plan
- Disability benefits
- Health care plan
- Paramedical services coverage
- Vision care benefits
- Opportunities for Growth and Development
- Professional development opportunities
- Opportunities for advancement
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