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Retail Store Manager

2 months ago


Cranbrook, Canada BFM (Cranbrook) Enterprises Society Full time
Job Summary

We are seeking a highly skilled and experienced Retail Store Manager to join our team at BFM (Cranbrook) Enterprises Society. As a key member of our management team, you will be responsible for overseeing the daily operations of our retail store, ensuring excellent customer service, and driving sales growth.

Key Responsibilities
  • Store Operations: Oversee the day-to-day operations of the store, including managing staff, inventory, and customer service.
  • Staff Management: Supervise and train a team of sales staff, including sales associates, cashiers, and customer service representatives.
  • Sales and Merchandising: Develop and implement sales strategies to drive revenue growth, manage inventory levels, and maintain a visually appealing store environment.
  • Customer Service: Ensure exceptional customer service, responding to customer inquiries, resolving issues, and providing a positive shopping experience.
  • Financial Management: Manage store finances, including budgeting, forecasting, and controlling expenses.
  • Inventory Management: Oversee inventory levels, including ordering, receiving, and stocking merchandise.
  • Store Maintenance: Ensure the store is clean, safe, and well-maintained, including maintaining equipment and fixtures.
Requirements
  • Education: Secondary (high) school graduation certificate.
  • Experience: 5 years or more of retail management experience.
  • Skills: Excellent communication and interpersonal skills, ability to work in a fast-paced environment, and strong problem-solving skills.
  • Certifications: Valid driver's license and ability to obtain a criminal record check.
Working Conditions
  • Work Environment: Fast-paced retail environment with frequent customer interactions.
  • Physical Demands: Ability to stand for extended periods, lift heavy loads, and work in a variety of weather conditions.
What We Offer
  • Competitive Salary: A competitive salary and benefits package.
  • Opportunities for Advancement: Opportunities for career growth and advancement within the company.
  • Professional Development: Training and development opportunities to enhance your skills and knowledge.