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Display Centre Manager

2 months ago


Burlington, Ontario, Canada Pollard Windows Inc. Full time
About the Role

We are seeking a highly motivated and experienced Display Centre Manager to join our team at Pollard Windows & Doors in Burlington. As a key member of our sales and customer service team, you will be responsible for leading our sales efforts and ensuring exceptional customer experiences.

Key Responsibilities
  • Scheduling, hiring, training, and coaching a team of sales professionals to achieve sales targets and provide outstanding customer service.
  • Developing and implementing sales strategies to drive revenue growth and expand our customer base.
  • Building and maintaining strong relationships with customers, vendors, and internal stakeholders to ensure seamless communication and collaboration.
  • Monitoring team performance and evaluating their responses to customer relationships with established KPIs.
  • Ensuring customer satisfaction benchmarks and implementing actionable plans to address gaps and needs.
Requirements
  • Minimum 3 years of management experience in sales or a related field, preferably in the windows and doors or building material industry.
  • Strong leadership, communication, and problem-solving skills, with the ability to work in a fast-paced environment and prioritize multiple tasks.
  • Excellent customer service and relationship-building skills, with a proven track record of driving sales growth and expanding customer bases.
  • Proficiency in Microsoft Office applications and ability to learn technical skills related to our products.
What We Offer
  • A competitive total compensation package, including a comprehensive health benefits plan, pension contributions, and profit-sharing program.
  • Opportunities for professional development and growth within the company.
  • A positive work culture that promotes collaboration, innovation, and customer satisfaction.