Multiplayer Game Infrastructure Engineer

4 weeks ago


Vancouver, British Columbia, Canada Code Wizards Full time

About Us:

At Code Wizards, a prominent player in the Game Tech and Esports sector, we are expanding our engineering team. Our focus spans from indie mobile games to high-profile AAA console and PC titles.

Role Overview:

As a Game Operations Engineer, you will be integral to the success of our multiplayer gaming experiences. Your extensive knowledge of the gaming industry, combined with your technical DevOps expertise, will ensure our games remain operational and responsive to any challenges. You will collaborate with our global operations team and partner closely with game studios to tackle infrastructure challenges.

Key Responsibilities:

  • Engage directly with clients from major game publishers and studios, providing guidance on best practices and troubleshooting.
  • Mentor team members, assisting with complex issues and facilitating collaboration across various teams.
  • Demonstrate a passion for learning about new infrastructure and tools.
  • Diagnose and conduct root cause analysis on customer infrastructure, especially during incidents.
  • Proactively identify and propose improvements to enhance team efficiency and customer support.
  • Utilize automation tools such as Ansible, Terraform, Grafana, and Kubernetes.
  • Exhibit strong knowledge of containerization, cloud services, and virtual machines, preferably AWS.
  • Possess deep expertise in Linux server management, with some familiarity with Windows systems.
  • Write clean, scalable, and efficient scripts and code.
  • Be recognized for your productivity and ability to deliver results.
  • Participate in a regular on-call rotation to support both customers and internal teams.

Preferred Qualifications:

  • A genuine interest in programming and personal coding projects.
  • Experience in the gaming industry, particularly with backend systems for online games.
  • Familiarity with game engines like Unity or Unreal.

Our Culture:

We are a company that values transparency, inclusivity, and straightforwardness. A passion for gaming is essential, regardless of prior experience in the industry.

Benefits:

  • Casual dress code
  • Company pension plan
  • Flexible working hours
  • Relocation support
  • Sick leave benefits
  • Remote work options
  • Private healthcare
  • Hybrid work model: three days onsite and two days remote


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