Lead ServiceNow Solutions Architect
4 weeks ago
Position Overview:
The role of the Senior ServiceNow Architect involves leading the design and implementation of ServiceNow solutions tailored to meet organizational needs. This position requires a deep understanding of various ServiceNow modules and their integration into business processes.
Key Responsibilities:
The successful candidate will be responsible for:
- Architecting and configuring ServiceNow modules including Incident, Problem, Change, and Knowledge Management.
- Overseeing the development and deployment of Service Asset and Configuration Management, including the Configuration Management Database (CMDB).
- Implementing Hardware Asset Management (HAM) and Software Asset Management (SAM) solutions.
- Enhancing Service Catalog functionalities to streamline service requests and fulfillment processes.
- Driving continuous improvement initiatives within the ServiceNow platform.
- Collaborating with cross-functional teams to ensure alignment with strategic objectives.
Work Environment:
This position offers the flexibility of remote work, with occasional onsite meetings for strategic discussions.
Eligibility:
Please note that candidates based in the US are not eligible for this position.
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