Administrative Officer

2 weeks ago

Vancouver, British Columbia, Canada SI-WON IMMIGRATION MANAGEMENT Full time
Job Summary

We are seeking an experienced Administrative Officer to join our team at SI-WON IMMIGRATION MANAGEMENT. The successful candidate will be responsible for providing administrative support to our organization, ensuring the smooth operation of our office and providing exceptional customer service.

Key Responsibilities
  • Administrative Support
    • Provide administrative assistance to our team, including answering phone calls, responding to emails, and preparing correspondence.
    • Manage and maintain accurate records and files, both physical and digital.
    • Coordinate travel arrangements and prepare itineraries for staff members.
  • Office Management
    • Oversee the day-to-day operations of our office, including managing supplies, equipment, and facilities.
    • Ensure the office is well-organized and maintained, including cleaning and maintenance tasks.
  • Customer Service
    • Provide exceptional customer service to our clients, including responding to inquiries and resolving issues in a timely and professional manner.
    • Develop and maintain relationships with clients and stakeholders, including communicating with them via phone, email, or in-person meetings.
  • Special Projects
    • Assist with special projects and initiatives, including data entry, research, and report preparation.
    • Develop and implement process improvements to increase efficiency and productivity.
Requirements
  • Education
    • Secondary (high) school graduation certificate
  • Experience
    • 1 year to less than 2 years of experience in an administrative role
  • Skills
    • Excellent communication and interpersonal skills
    • Ability to work independently and as part of a team
    • Strong organizational and time management skills
    • Proficiency in Microsoft Office and other software applications
Work Environment

Our office is located in a convenient location, with public transportation available. The work environment is fast-paced and dynamic, with a focus on providing exceptional customer service.

Support for Diversity and Inclusion

SI-WON IMMIGRATION MANAGEMENT is committed to creating a welcoming and inclusive work environment for all employees, including those with disabilities, newcomers, and Indigenous people. We provide training and support to ensure that all employees feel valued and respected.

Language and Work Hours

The primary language of work is English, and the work hours are 30 hours per week.

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