Orthopaedic Clinic Registration Clerk

4 weeks ago


Vancouver, British Columbia, Canada PHSA Full time

Job Summary

We are seeking a highly organized and detail-oriented Registration/Booking Clerk to join our team at BC Children's Hospital. As a key member of our healthcare team, you will be responsible for scheduling and booking patient appointments, managing patient demographics, and performing various administrative tasks.

Key Responsibilities

  • Schedule and book patient appointments using a computerized scheduling system, ensuring accurate and timely communication with patients and clinicians.
  • Receive and register patients, ensuring accurate and complete demographic information, and follow up with patients as necessary.
  • Perform referral functions, including data entry, paperwork processing, and scheduling new referrals based on established criteria.
  • Provide exceptional customer service, responding to inquiries, and resolving issues in a professional and courteous manner.
  • Maintain accurate and up-to-date records, including patient charts, statistics, and log sheets.

Requirements

  • Grade 12, plus two (2) years' recent experience in a healthcare setting, or an equivalent combination of education and experience.
  • Ability to keyboard 45 wpm, knowledge of medical terminology, and excellent communication and organizational skills.
  • Ability to work effectively in a fast-paced environment, with a commitment to upholding the shared responsibility of creating lasting and meaningful reconciliation in Canada.

What We Offer

  • A competitive salary and benefits package.
  • Opportunities for professional development and growth within our organization.
  • A dynamic and supportive work environment, with a focus on teamwork and collaboration.

How to Apply

If you are a motivated and detail-oriented individual with a passion for delivering exceptional patient care, we encourage you to apply for this exciting opportunity. Please submit your application, including your resume and cover letter, to [insert contact information].



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