Orthopaedic Clinic Registration Clerk
1 month ago
Job Summary
We are seeking a highly organized and detail-oriented Registration/Booking Clerk to join our team at BC Children's Hospital. As a key member of our healthcare team, you will be responsible for scheduling and booking patient appointments, managing patient demographics, and performing various administrative tasks.
Key Responsibilities
- Schedule and book patient appointments using a computerized scheduling system, ensuring accurate and timely communication with patients and clinicians.
- Receive and register patients, ensuring accurate and complete demographic information, and follow up with patients as necessary.
- Perform referral functions, including data entry, paperwork processing, and scheduling new referrals based on established criteria.
- Provide exceptional customer service, responding to inquiries, and resolving issues in a professional and courteous manner.
- Maintain accurate and up-to-date patient records, including charts and statistics.
Requirements
- Grade 12, plus two (2) years' recent experience in a healthcare setting, or an equivalent combination of education and experience.
- Ability to keyboard 45 wpm and knowledge of medical terminology.
- Excellent communication and interpersonal skills, with the ability to work effectively with patients, clinicians, and other healthcare professionals.
- Ability to organize work, prioritize tasks, and meet deadlines in a fast-paced environment.
- Physical ability to carry out the duties of the position.
What We Offer
- A competitive salary and benefits package.
- Opportunities for professional development and growth within our organization.
- A dynamic and supportive work environment.
- Access to our employee wellness program and other benefits.
How to Apply
If you are a motivated and detail-oriented individual with excellent communication skills, we encourage you to apply for this exciting opportunity. Please submit your application, including your resume and cover letter, to [insert contact information].
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