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Hotel Operations Manager

2 months ago


Fort Nelson, Canada Holloway Lodging Limited Partnership - Super 8 Fort Nelson Full time

Welcome to Holloway Lodging Limited Partnership - Super 8 Fort Nelson, a leading hospitality company that values excellence in customer service and operational efficiency.

  • **Education Requirements:** A secondary (high) school graduation certificate is the minimum educational requirement for this position.
  • **Experience Needed:** We are seeking an individual with at least 1 year to less than 2 years of experience in a related field.**Key Responsibilities:**
  • Develop and implement operational procedures to ensure the efficient functioning of the hotel's housekeeping department.
  • Coordinate the activities of housekeeping supervisors and staff to ensure seamless service delivery.
  • Ensure compliance with safety standards and departmental policies to maintain a safe and healthy work environment.
  • Manage maintenance and repair services to prevent equipment failures and minimize downtime.
  • Oversee the inventory of supplies, equipment, and uniforms to ensure adequate stock levels and minimize waste.
  • Coordinate in-house laundry services to maintain high standards of cleanliness and hygiene.
  • Assign duties to housekeeping staff to ensure fair distribution of workload and maximize productivity.
  • Ensure adherence to health and sanitation regulations to prevent the spread of diseases and maintain a clean environment.
  • Address guest complaints professionally and promptly to maintain a positive reputation for the hotel.**Benefits:**
  • We offer a comprehensive benefits package, including dental plan, disability benefits, and health care plan.
  • Life insurance coverage is also included to provide peace of mind for our employees.
  • This is a permanent employment opportunity with a regular 40-hour workweek.
  • **Language Proficiency:** English is the primary language required for this position.