Retail Store Manager

2 days ago

Kingston, Ontario, Canada 1622 Canadian Tire Gas Bar Full time
Job Title: Retail Store Supervisor

We are seeking a highly skilled and experienced Retail Store Supervisor to join our team at 1622 Canadian Tire Gas Bar. As a key member of our store team, you will be responsible for overseeing the daily operations of the store, ensuring excellent customer service, and driving sales growth.

Key Responsibilities:
  • Supervise and Train Staff: Lead and develop a team of sales associates, ensuring they have the skills and knowledge to provide exceptional customer service and meet sales targets.
  • Assign Sales Workers to Duties: Effectively manage the workload of sales associates, ensuring they are equipped to handle customer inquiries and sales transactions.
  • Hire and Train New Staff: Recruit, interview, and train new staff members, ensuring they are equipped to meet the needs of our customers.
  • Authorize Payments and Manage Cash: Oversee the handling of cash and credit transactions, ensuring accuracy and security.
  • Order and Manage Inventory: Coordinate the receipt and storage of merchandise, ensuring that stock levels are maintained and that products are easily accessible to customers.
  • Establish Work Schedules: Create and manage work schedules for sales associates, ensuring adequate coverage and minimizing overtime.
  • Resolve Customer Issues: Address customer complaints and concerns in a professional and courteous manner, ensuring that issues are resolved promptly and to the customer's satisfaction.
  • Organize and Maintain Store Appearance: Ensure that the store is clean, organized, and visually appealing, creating a welcoming environment for customers.
Requirements:
  • Education: College/CEGEP diploma or equivalent.
  • Experience: 1 year to less than 2 years of retail management experience.
  • Language: English.
  • Work Hours: 35 hours per week.

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