Technical Support Specialist

4 weeks ago

Sherbrooke, Quebec, Canada BRP Full time
Job Title: Technical Support Expert

BRP is seeking a highly skilled Technical Support Expert to join our global team. As a key member of our product support team, you will play a critical role in delivering exceptional technical assistance to our dealer/distributor network.

Key Responsibilities:
  • Provide comprehensive global product support to ensure alignment with our brand promise and deliver exceptional technical assistance.
  • Offer timely technical solutions to dealership technicians, meeting service level targets and KPIs.
  • Advise dealers on best practices, BRP policies, and operational guidelines to optimize service delivery and uphold brand standards.
  • Proactively coach partners and dealers on technical support issues, fostering strong relationships and promoting continuous improvement.
  • Identify communication gaps and address product-related challenges to drive future product enhancements and bolster our network's reputation.
Requirements:
  • Dedicated to delivering high-quality services and excelling in innovative problem-solving, especially in challenging situations.
  • Proficient in troubleshooting and diagnostics, with a strong grasp of electrical and mechanical theory.
  • The ability to interpret and utilize electrical wiring diagrams, schematics, service manuals, electronic parts catalogues, engineering drawings and bills of materials.
  • Experience using CRM or ERP systems and Google Suite or Microsoft Office.
  • At least 5 years of relevant technical experience in Powersports.
  • A technical degree or equivalent experience in Powersports, automotive, marine or small engine mechanics.
  • Excellent written and verbal communication skills, capable of effectively conveying technical information and ideas.
  • Fluency in English required; proficiency in French or other languages is advantageous.
About BRP:

BRP is a world leader in recreational vehicles and boats, creating innovative ways to move on snow, water, asphalt, dirt and even in the air. Headquartered in the Canadian town of Valcourt, Quebec, our company is rooted in a spirit of ingenuity and intense customer focus. Today, we operate manufacturing facilities in Canada, the United States, Mexico, Finland, Australia and Austria, with a workforce made up of close to 20,000 spirited people, all driven by the deeply held belief that at work, as with life itself, it's not about the destination; it's about the journey.

We value diversity and strive to create an inclusive workplace where every employee feels like they belong, where they can grow and find meaning. We offer a range of benefits, including a pension plan, flexible work schedule, summer schedule, and holiday season shutdown.

  • Technical Support Specialist

    7 days ago

    Sherbrooke, Quebec, Canada PeopleToGo Full time

    Job Summary:We are seeking a skilled Technical Support Specialist to join our team at PeopleToGo. As a Technical Support Specialist, you will be responsible for providing technical assistance and support to our clients.Key Responsibilities:Perform intermediate-to-advanced hardware break-fix services on PCs, laptops, network printers, and servers.Perform...

  • Technical Support Specialist

    1 month ago

    Sherbrooke, Quebec, Canada PeopleToGo Full time

    Job Title: Deskside SupportJob Summary:We are seeking a highly skilled and experienced Deskside Support professional to join our team at PeopleToGo. As a Deskside Support specialist, you will be responsible for providing technical support and assistance to our clients on-site, ensuring that their hardware and software needs are met.Responsibilities:Perform...

  • Technical Support Specialist

    1 month ago

    Sherbrooke, Quebec, Canada PeopleToGo Full time

    Job Title: Deskside SupportJob Summary:We are seeking a highly skilled and experienced Deskside Support professional to join our team at PeopleToGo. As a Deskside Support specialist, you will be responsible for providing technical support and assistance to our clients on-site, ensuring that their hardware and software needs are met.Responsibilities:Perform...

  • Technical Product Support Specialist

    2 months ago

    Sherbrooke, Quebec, Canada BRP Full time

    About the RoleBRP is seeking a highly skilled Technical Product Advisor to join our Global Product Support Team for our Sea Doo brand. As a key member of our team, you will be responsible for providing comprehensive global product support to our dealer/distributor network, ensuring alignment with our brand promise and delivering exceptional technical...

  • Technical Product Support Specialist

    2 months ago

    Sherbrooke, Quebec, Canada BRP Full time

    About the RoleBRP is seeking a highly skilled Technical Product Advisor to join our Global Product Support Team for our Sea Doo brand. As a key member of our team, you will be responsible for providing comprehensive global product support to our dealer/distributor network, ensuring alignment with our brand promise and delivering exceptional technical...

  • Administrative Support Specialist

    2 weeks ago

    Sherbrooke, Quebec, Canada CIMA+ Full time

    We are seeking a highly organized and detail-oriented Administrative Support Specialist to join our Mobility Department team. As an Administrative Support Specialist, you will be responsible for providing administrative support to the team, including document management, quality control, and editing technical and presentation documents.Key responsibilities...

  • Application Support Specialist

    4 weeks ago

    Sherbrooke, Quebec, Canada MNP Full time

    About the RoleMNP is a leading national accounting, tax, and business advisory firm in Canada. We are seeking an Application Support Specialist to join our team.Job SummaryThe Application Support Specialist will provide assistance to internal users on various applications, including working papers, bookkeeping, tax preparation, and custom templates for...

  • Application Support Specialist

    4 weeks ago

    Sherbrooke, Quebec, Canada MNP Full time

    About the RoleMNP is a leading national accounting, tax, and business advisory firm in Canada. We are seeking an Application Support Specialist to join our team.Job SummaryThe Application Support Specialist will provide assistance to internal users on various applications, including working papers, bookkeeping, tax preparation, and custom templates for...

  • Technical Animation Specialist

    6 days ago

    Sherbrooke, Quebec, Canada Jobs for Humanity Full time

    About the RoleWe are seeking a skilled Technical Animation Specialist to join our team at Jobs for Humanity. As a key member of our animation team, you will be responsible for designing, developing, and maintaining animation systems that bring our games to life.Key ResponsibilitiesWork closely with animation, programming, and mocap teams to understand their...

  • Administrative Support Specialist

    3 weeks ago

    Sherbrooke, Quebec, Canada BMO Full time

    Job SummaryWe are seeking a highly organized and detail-oriented Administrative Support Specialist to join our team at BMO. In this role, you will provide exceptional client service and support to our Investment Advisors and branch operations.Key ResponsibilitiesCoordinate marketing activities, including website and social media initiatives, to promote our...

  • Administrative Support Specialist

    3 weeks ago

    Sherbrooke, Quebec, Canada BMO Full time

    Job SummaryWe are seeking a highly organized and detail-oriented Administrative Support Specialist to join our team at BMO. In this role, you will provide exceptional client service and support to our Investment Advisors and branch operations.Key ResponsibilitiesCoordinate marketing activities, including website and social media initiatives, to promote our...

  • Support Specialist

    4 weeks ago

    Sherbrooke, Quebec, Canada beBee Professionals Full time

    Customer Care SpecialistWe are seeking a highly skilled Customer Care Specialist to provide exceptional service to our clients at beBee Professionals in Sherbrooke.Key Responsibilities:Respond to customer inquiries and resolve complaints in a professional manner.Provide general customer service support and identify customer needs.Work in a fast-paced...

  • Support Specialist

    4 weeks ago

    Sherbrooke, Quebec, Canada beBee Professionals Full time

    Customer Care SpecialistWe are seeking a highly skilled Customer Care Specialist to provide exceptional service to our clients at beBee Professionals in Sherbrooke.Key Responsibilities:Respond to customer inquiries and resolve complaints in a professional manner.Provide general customer service support and identify customer needs.Work in a fast-paced...

  • Administrative Support Specialist

    4 weeks ago

    Sherbrooke, Quebec, Canada BMO Full time

    Job SummaryWe are seeking a highly organized and detail-oriented Administrative Support Specialist to join our team at BMO. In this role, you will provide exceptional client service and support to our Investment Advisors and branch operations.Key ResponsibilitiesCoordinate marketing activities, including website and social media initiatives, to promote our...

  • Administrative Support Specialist

    4 weeks ago

    Sherbrooke, Quebec, Canada BMO Full time

    Job SummaryWe are seeking a highly organized and detail-oriented Administrative Support Specialist to join our team at BMO. In this role, you will provide exceptional client service and support to our Investment Advisors and branch operations.Key ResponsibilitiesCoordinate marketing activities, including website and social media initiatives, to promote our...

  • Administrative Support Specialist

    3 weeks ago

    Sherbrooke, Quebec, Canada BMO Full time

    Job SummaryWe are seeking a highly organized and detail-oriented Administrative Support Specialist to join our team at BMO. In this role, you will provide exceptional client service and support to our Investment Advisors and branch operations.Key ResponsibilitiesCoordinate marketing activities, including website and social media initiatives, to promote our...

  • Administrative Support Specialist

    3 weeks ago

    Sherbrooke, Quebec, Canada BMO Full time

    Job SummaryWe are seeking a highly organized and detail-oriented Administrative Support Specialist to join our team at BMO. In this role, you will provide exceptional client service and support to our Investment Advisors and branch operations.Key ResponsibilitiesCoordinate marketing activities, including website and social media initiatives, to promote our...

  • Administrative Support Specialist

    4 weeks ago

    Sherbrooke, Quebec, Canada BMO Full time

    Job SummaryWe are seeking a highly organized and detail-oriented Administrative Support Specialist to join our team at BMO. As a key member of our Wealth Management team, you will provide exceptional client service and support to our Investment Advisors and clients.Key ResponsibilitiesCoordinate marketing activities, including website and social media...

  • Administrative Support Specialist

    4 weeks ago

    Sherbrooke, Quebec, Canada BMO Full time

    Job SummaryWe are seeking a highly organized and detail-oriented Administrative Support Specialist to join our team at BMO. As a key member of our Wealth Management team, you will provide exceptional client service and support to our Investment Advisors and clients.Key ResponsibilitiesCoordinate marketing activities, including website and social media...

  • Administrative Support Specialist

    3 weeks ago

    Sherbrooke, Quebec, Canada BMO Full time

    Job SummaryWe are seeking a highly organized and detail-oriented Administrative Support Specialist to join our team at BMO. In this role, you will provide exceptional client service and support to our Investment Advisors and branch operations.Key ResponsibilitiesCoordinate marketing activities, including website and social media initiatives, to promote our...