Customer Support Projects Specialist

1 week ago


Cornwall, Ontario, Canada Colliers Project Leaders | Canada Full time
About the Role

We are seeking a highly motivated and experienced professional to join our team as a Customer Support Projects Specialist at Colliers Project Leaders | Canada.

Key Responsibilities
  • Execute performance management deliverables, including coaching and mentoring direct reports, providing constructive feedback, and inspiring them to achieve their desired career ambitions.
  • Report the status of key projects, risks, and opportunities in a timely and accurate manner to the Vice President of Toronto.
  • Support and implement our corporate strategy and initiatives.
  • Review and update accounts and YTD sales progress in Connect.
  • Effectively manage client relationships leveraging the Account Management Program.
Requirements
  • Participate and present a unified company voice within the local business community, through networking, and active participation to help grow the business, increase market identity, and recruit the best talent.
  • Conduct regular reviews of team financial performance against budget and business plan and make efficient business expenditures with clear rationale and purpose behind them.
  • Manage the profitability of our delivery teams, achieving a minimum project contribution of 65%.
  • Vice President, Toronto & Southern Ontario and Senior Vice President, Central Canada.
  • Experienced in finding and closing sales, managing a portion of a business unit P&L in alignment with key metrics.
  • Demonstrated experience motivating and inspiring teams and managing commercial risk.
About Us

Colliers Project Leaders is part of Colliers (NASDAQ, TSX: CIGI), a leading diversified professional services and investment management company, with more than 17,000 professionals operating in 63 countries.

We are an equal opportunity employer and celebrate diversity in our workforce. We encourage applications from all qualified individuals and will accommodate applicants' disability-related needs, up to the point of undue hardship, throughout all stages of the recruitment and selection process.



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