Event Coordinator

3 days ago

Calgary, Alberta, Canada Calgary Co-op Full time

About the Role:

Calgary Co-op is seeking a highly skilled and passionate individual to join our team as a Concierge. As a Concierge, you will be responsible for creating lasting memories for our customers by providing exceptional service and support for events and special occasions.

Key Responsibilities:

  • Engage with customers to understand their event requirements and create personalized experiences.
  • Assist customers with ordering and arranging delivery services for events, ensuring timely and efficient execution.
  • Collaborate with Center Managers and department managers to ensure seamless coordination and execution of events.
  • Follow up with customers to ensure satisfaction and identify opportunities for improvement.
  • Provide meal planning services to help customers plan menus that meet their individual goals and needs.
  • Assist with catering to specific customer needs, such as food sensitivities and nutritional guides.
  • Participate in the development and implementation of yearly competency performance work plans and development action plans.
  • Ensure a safe and healthy work environment by adhering to Health, Safety, and Environment (HSE) and Food Safety procedures, legislation, and policies.

Requirements:

  • Previous retail experience
  • Exceptional listening skills and excellent business acumen
  • Excellent communication skills (oral and written) with the ability to interact and establish good rapport with all stakeholders
  • Strong computer skills and ability to work all retail hours of operation
  • Excellent time management and organizational skills with the ability to work independently
  • Ability to problem solve and network for job efficiency and effectiveness
  • Strong leadership, teamwork, and influencing skills
  • Reliable transportation

Desirable Qualifications:

  • Experience in event planning
  • Experience and knowledge of working in a unionized environment
  • Bilingual or multilingual
  • Experience and/or champion of change management
  • Post-secondary degree

About Calgary Co-op:

Calgary Co-op is a member-owned retail co-operative with locations in Calgary, Airdrie, Cochrane, High River, Okotoks, and Strathmore. We offer a wide range of products and services, including food centres, pharmacies, gas stations, car washes, home health care centres, wine, spirits, and beer locations, and cannabis stores. With over 425,000 members, 3,850 employees, assets of $689 million, and annual sales of $1.3 billion, Calgary Co-op is committed to delivering an exceptional customer experience through inspired team members.

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