Plumbing & Electrical Department Lead
4 weeks ago
Department Supervisor - Plumbing & Electrical
At The Home Depot Canada, we believe our associates are our greatest asset. As a Department Supervisor, you'll play a vital role in leading and inspiring your team to deliver exceptional customer service and achieve outstanding sales results.
Your Responsibilities:
- Lead and motivate your team of associates, fostering a positive and collaborative work environment.
- Provide expert guidance and training to associates, ensuring they possess the knowledge and skills to excel in their roles.
- Drive sales performance by implementing effective merchandising strategies and promoting product knowledge among your team.
- Manage department staffing levels to meet business needs and ensure optimal customer service.
- Monitor inventory levels, maintain organizational standards, and implement cross-merchandising initiatives to maximize sales opportunities.
- Resolve customer inquiries and concerns promptly and effectively, ensuring a positive shopping experience.
- Communicate store promotions and events to your team, keeping them informed about current offerings and sales strategies.
- Champion safety protocols and asset protection measures within your department, creating a secure and compliant work environment.
What We Look For:
- Proven leadership experience in a retail or customer-facing environment.
- Excellent communication, interpersonal, and problem-solving skills.
- Strong organizational abilities and attention to detail.
- A passion for delivering exceptional customer service and exceeding sales targets.
- Ability to work flexible hours, including evenings and weekends.
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