Plumbing & Electrical Department Lead

4 weeks ago


Québec, Quebec, Canada The Home Depot Canada Full time

Department Supervisor - Plumbing & Electrical

At The Home Depot Canada, we believe our associates are our greatest asset. As a Department Supervisor, you'll play a vital role in leading and inspiring your team to deliver exceptional customer service and achieve outstanding sales results.

Your Responsibilities:

  • Lead and motivate your team of associates, fostering a positive and collaborative work environment.
  • Provide expert guidance and training to associates, ensuring they possess the knowledge and skills to excel in their roles.
  • Drive sales performance by implementing effective merchandising strategies and promoting product knowledge among your team.
  • Manage department staffing levels to meet business needs and ensure optimal customer service.
  • Monitor inventory levels, maintain organizational standards, and implement cross-merchandising initiatives to maximize sales opportunities.
  • Resolve customer inquiries and concerns promptly and effectively, ensuring a positive shopping experience.
  • Communicate store promotions and events to your team, keeping them informed about current offerings and sales strategies.
  • Champion safety protocols and asset protection measures within your department, creating a secure and compliant work environment.

What We Look For:

  • Proven leadership experience in a retail or customer-facing environment.
  • Excellent communication, interpersonal, and problem-solving skills.
  • Strong organizational abilities and attention to detail.
  • A passion for delivering exceptional customer service and exceeding sales targets.
  • Ability to work flexible hours, including evenings and weekends.


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