Hotel Front Office Supervisor

4 weeks ago


Prince George, British Columbia, Canada Super 8 by Wyndham Prince George Full time
Position Overview

The Front Desk Hotel Manager at Super 8 by Wyndham Prince George plays a crucial role in ensuring exceptional guest experiences and efficient hotel operations.

Educational Requirements
  • Completion of a college, CEGEP, or other non-university certificate or diploma program lasting 1 to 2 years.
Key Responsibilities
  • Formulate and enforce policies and procedures for daily hotel operations.
  • Oversee the recruitment and hiring processes for front desk staff.
  • Engage in negotiations with suppliers to secure necessary materials and supplies.
  • Execute front desk responsibilities, ensuring smooth check-in and check-out processes.
  • Develop budgets and track financial performance, including revenues and expenses.
  • Create and implement marketing strategies to enhance hotel visibility.
  • Address and resolve guest complaints and concerns promptly.
  • Establish and manage staff work schedules to ensure adequate coverage.
Experience Requirements
  • Minimum of 2 years and less than 3 years of relevant experience in hotel management or a similar role.
Community Support Initiatives

Participation in various community programs aimed at supporting:

  • Newcomers and refugees
  • Youth employment initiatives
  • Veterans
  • Indigenous communities
  • Visible minorities
Job Details
  • Employment Duration: Permanent
  • Working Language: English
  • Work Hours: 40 hours per week


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