Reservations Supervisor

6 days ago


Prince George, British Columbia, Canada Northwood Plaza Hotel and Banquet Room Full time
Job Summary

We are seeking a highly organized and detail-oriented Reservations Supervisor to join our team at Northwood Plaza Hotel and Banquet Room. As a key member of our front office team, you will be responsible for coordinating and managing the hotel's reservations and guest services.

Key Responsibilities
  • Coordinating Reservations: Manage and coordinate the hotel's reservations, including checking availability, processing bookings, and ensuring seamless guest experiences.
  • Guest Services: Provide exceptional guest services, including responding to inquiries, resolving issues, and ensuring guest satisfaction.
  • Team Management: Supervise and train a team of reservations coordinators, providing guidance and support to ensure excellent service delivery.
  • Reporting and Analysis: Prepare and submit reports on reservations and guest services, analyzing data to identify trends and areas for improvement.
  • Process Improvement: Continuously evaluate and improve processes to ensure efficient and effective guest services.
Requirements
  • Education: Secondary (high) school graduation certificate or equivalent.
  • Experience: 1 year to less than 2 years of experience in a similar role, or equivalent experience.
  • Language: English.
Preferred Qualifications
  • Certifications: Hospitality industry certifications, such as Certified Hospitality Administrator (CHA) or Certified Hotel Administrator (CHA).
  • Skills: Excellent communication and interpersonal skills, with the ability to work effectively in a team environment.
Why Join Our Team?

At Northwood Plaza Hotel and Banquet Room, we value our employees and offer a dynamic and supportive work environment. We are committed to providing exceptional guest services and strive to exceed our guests' expectations.



  • Prince George, British Columbia, Canada Northwood Plaza Hotel and Banquet Room Full time

    Job Title: Reservations SupervisorWe are seeking a highly organized and detail-oriented Reservations Supervisor to join our team at Northwood Plaza Hotel and Banquet Room. As a key member of our operations team, you will be responsible for coordinating activities with other work units or departments, establishing work schedules and procedures, and performing...


  • Prince George, British Columbia, Canada Northwood Plaza Hotel and Banquet Room Full time

    Job Title: Reservations SupervisorWe are seeking a highly organized and detail-oriented Reservations Supervisor to join our team at Northwood Plaza Hotel and Banquet Room. As a key member of our operations team, you will be responsible for coordinating activities with other work units or departments, establishing work schedules and procedures, and performing...


  • Prince George, British Columbia, Canada Northwood Plaza Hotel and Banquet Room Full time

    About the RoleWe are seeking a highly organized and detail-oriented Reservations Supervisor to join our team at Northwood Plaza Hotel and Banquet Room. As a key member of our front office team, you will be responsible for coordinating and managing all aspects of hotel reservations, ensuring seamless guest experiences and maximizing revenue opportunities.Key...


  • Prince George, British Columbia, Canada Northwood Plaza Hotel and Banquet Room Full time

    About the RoleWe are seeking a highly organized and detail-oriented Reservations Supervisor to join our team at Northwood Plaza Hotel and Banquet Room. As a key member of our front office team, you will be responsible for coordinating and managing all aspects of hotel reservations, ensuring seamless guest experiences and maximizing revenue opportunities.Key...


  • Prince George, British Columbia, Canada Northwood Plaza Hotel and Banquet Room Full time

    Reservations Supervisor RoleEmployment Type: PermanentLanguage Requirement: EnglishWork Schedule: 40 hours per weekEducational Background: Secondary (high) school graduation certificate or equivalent experienceExperience Required: 1-2 years in a similar roleKey Responsibilities:Coordinate activities across various departments to ensure seamless...


  • Prince George, British Columbia, Canada Northwood Plaza Hotel and Banquet Room Full time

    Reservations Supervisor RoleEmployment Type: PermanentLanguage Requirement: EnglishWork Schedule: 40 hours per weekEducational Background: Secondary (high) school graduation certificate or equivalent experienceWork Experience: 1-2 years in a similar roleKey Responsibilities:Coordinate activities with various departments to ensure seamless operationsEstablish...


  • Prince George, British Columbia, Canada Northwood Plaza Hotel and Banquet Room Full time

    About the RoleWe are seeking a highly organized and detail-oriented Reservations Supervisor to join our team at Northwood Plaza Hotel and Banquet Room. As a key member of our front office team, you will be responsible for coordinating and managing all aspects of hotel reservations, ensuring seamless guest experiences and maximizing revenue opportunities.Key...


  • Prince George, British Columbia, Canada Northwood Plaza Hotel and Banquet Room Full time

    About the RoleWe are seeking a highly organized and detail-oriented Reservations Supervisor to join our team at Northwood Plaza Hotel and Banquet Room. As a key member of our front office team, you will be responsible for coordinating and managing all aspects of hotel reservations, ensuring seamless guest experiences and maximizing revenue opportunities.Key...


  • Prince George, British Columbia, Canada Northwood Plaza Hotel and Banquet Room Full time

    Reservations Supervisor RoleEmployment Type: PermanentLanguage Requirement: EnglishWork Schedule: 40 hours per weekEducational Background: Secondary (high) school graduation certificate or equivalent experienceWork Experience: 1-2 years in a similar roleKey Responsibilities:Coordinate activities with various departments to ensure seamless operationsEstablish...


  • Prince George, British Columbia, Canada University of Northern British Columbia Full time

    Posting #24-153CU Library Services Assistant Geoffrey R. Weller Library Term, Part Time Hourly (August 2024 to December 2025) Purpose Reporting to the Library Services Supervisor, the Library Services Assistant is part of the front-line staff providing direction and facilitative assistance for library users. Although the primary role is to fulfill library...


  • Prince George, British Columbia, Canada University of Northern British Columbia Full time

    Posting #24-167CULibrary Services AssistantGeoffrey R. Weller LibraryTerm, Part-time (11 hours per week)PurposeReporting to the Library Services Supervisor, the Library Services Assistant is part of the front-line staff providing direction and facilitative assistance for library users. Although the primary role is to fulfill library service duties, they must...


  • Prince George, Canada Northwood Plaza Hotel and Banquet Room Full time

    Work Term: PermanentWork Language: EnglishHours: 40 hours per weekEducation: Secondary (high) school graduation certificateExperience: 1 year to less than 2 years or equivalent experienceTasksCo-ordinate activities with other work units or departmentsEstablish work schedules and proceduresPerform same duties as workers supervisedPrepare and submit...


  • Prince George, Canada Northwood Plaza Hotel and Banquet Room Full time

    Durée de l'emploi: PermanentLangue de travail: AnglaisHeures de travail: 40 hours per weekEducation: Expérience: EducationSecondary (high) school graduation certificate or equivalent experienceTasksCo-ordinate activities with other work units or departmentsEstablish work schedules and proceduresPerform same duties as workers supervisedPrepare and submit...


  • Prince George, Canada School District #57 (Prince George) Full time

    **TITLE**: Assistant Custodial Supervisor (afternoon/evening shift) (Exempt) **DEPARTMENT**: Facility Services **REPORTS TO**: Custodial Supervisor **SALARY RANGE**: $55,910 to $69,888 ***: Reporting to the District Custodial Supervisor, the incumbent provides assistance in the supervision of district custodial crews, spareboard custodians and casual...

  • Customer Service Agent

    3 months ago


    Prince George, Canada Central Mountain Air Full time

    Central Mountain Air is a western Canadian privately owned and operated company. We offer a family-oriented, team-based work environment with a focus on safety, on-time performance, and exceptional customer service. Central Mountain Air is currently looking for a part-time Customer Service Agent out of our Prince George base. Customer Service Agents are...

  • Customer Service Agent

    3 months ago


    Prince George, Canada Central Mountain Air Full time

    At Central Mountain Air, we pride ourselves in providing vital air connectivity to remote communities nestled within the stunning landscapes of Alberta and British Columbia. Our commitment to safety, reliability, and exceptional customer service is at the core of everything we do. Join our dedicated team and become an integral part of bringing people...

  • Library Technician

    2 weeks ago


    Prince George, Canada College of New Caledonia (CNC) Full time

    Posting Details Position Information Job Title Library Technician - Night Circulation EXISTING CNC CUPE Employees: For all Administrative postings please disregard the following statement. For CUPE postings please refer to Article 9.01 (d) of the CUPE Collective Agreement to ensure you have met the eligibility requirements to apply to CUPE...

  • Front Desk Agent

    3 months ago


    Prince Edward, Canada Isaiah Tubbs Resort Full time

    Isaiah Tubbs Resort is seeking front desk agents that will serve as our guests’ first point of contact and manage all aspects of their accommodation. A front desk agent responsibilities include registering guests, managing reservations, and providing information about rooms, rates, and amenities. Ultimately, you will help create a pleasant and memorable...

  • Casino Shift Manager

    3 months ago


    Prince Albert, Canada SIGA Full time

    **Job Description**: **Main Duties**: Reporting to the Customer Experience Manager, this position optimizes net income through customer service excellence, provides guests with exciting entertainment, and builds strong relationships internally and externally (Miyo-wîchêtowin), by providing overall management and oversight of the Casino’s Cage, Food &...