Reservations Supervisor
6 days ago
We are seeking a highly organized and detail-oriented Reservations Supervisor to join our team at Northwood Plaza Hotel and Banquet Room. As a key member of our front office team, you will be responsible for coordinating and managing the hotel's reservations and guest services.
Key Responsibilities- Coordinating Reservations: Manage and coordinate the hotel's reservations, including checking availability, processing bookings, and ensuring seamless guest experiences.
- Guest Services: Provide exceptional guest services, including responding to inquiries, resolving issues, and ensuring guest satisfaction.
- Team Management: Supervise and train a team of reservations coordinators, providing guidance and support to ensure excellent service delivery.
- Reporting and Analysis: Prepare and submit reports on reservations and guest services, analyzing data to identify trends and areas for improvement.
- Process Improvement: Continuously evaluate and improve processes to ensure efficient and effective guest services.
- Education: Secondary (high) school graduation certificate or equivalent.
- Experience: 1 year to less than 2 years of experience in a similar role, or equivalent experience.
- Language: English.
- Certifications: Hospitality industry certifications, such as Certified Hospitality Administrator (CHA) or Certified Hotel Administrator (CHA).
- Skills: Excellent communication and interpersonal skills, with the ability to work effectively in a team environment.
At Northwood Plaza Hotel and Banquet Room, we value our employees and offer a dynamic and supportive work environment. We are committed to providing exceptional guest services and strive to exceed our guests' expectations.
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Reservations Supervisor
6 hours ago
Prince George, British Columbia, Canada Northwood Plaza Hotel and Banquet Room Full timeJob Title: Reservations SupervisorWe are seeking a highly organized and detail-oriented Reservations Supervisor to join our team at Northwood Plaza Hotel and Banquet Room. As a key member of our operations team, you will be responsible for coordinating activities with other work units or departments, establishing work schedules and procedures, and performing...
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Reservations Supervisor
9 hours ago
Prince George, British Columbia, Canada Northwood Plaza Hotel and Banquet Room Full timeJob Title: Reservations SupervisorWe are seeking a highly organized and detail-oriented Reservations Supervisor to join our team at Northwood Plaza Hotel and Banquet Room. As a key member of our operations team, you will be responsible for coordinating activities with other work units or departments, establishing work schedules and procedures, and performing...
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Reservations Supervisor
7 days ago
Prince George, British Columbia, Canada Northwood Plaza Hotel and Banquet Room Full timeAbout the RoleWe are seeking a highly organized and detail-oriented Reservations Supervisor to join our team at Northwood Plaza Hotel and Banquet Room. As a key member of our front office team, you will be responsible for coordinating and managing all aspects of hotel reservations, ensuring seamless guest experiences and maximizing revenue opportunities.Key...
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Reservations Supervisor
7 days ago
Prince George, British Columbia, Canada Northwood Plaza Hotel and Banquet Room Full timeAbout the RoleWe are seeking a highly organized and detail-oriented Reservations Supervisor to join our team at Northwood Plaza Hotel and Banquet Room. As a key member of our front office team, you will be responsible for coordinating and managing all aspects of hotel reservations, ensuring seamless guest experiences and maximizing revenue opportunities.Key...
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Reservations Team Leader
4 weeks ago
Prince George, British Columbia, Canada Northwood Plaza Hotel and Banquet Room Full timeReservations Supervisor RoleEmployment Type: PermanentLanguage Requirement: EnglishWork Schedule: 40 hours per weekEducational Background: Secondary (high) school graduation certificate or equivalent experienceWork Experience: 1-2 years in a similar roleKey Responsibilities:Coordinate activities with various departments to ensure seamless operationsEstablish...
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Reservations Supervisor
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Prince George, British Columbia, Canada Northwood Plaza Hotel and Banquet Room Full timeAbout the RoleWe are seeking a highly organized and detail-oriented Reservations Supervisor to join our team at Northwood Plaza Hotel and Banquet Room. As a key member of our front office team, you will be responsible for coordinating and managing all aspects of hotel reservations, ensuring seamless guest experiences and maximizing revenue opportunities.Key...
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Prince George, British Columbia, Canada Northwood Plaza Hotel and Banquet Room Full timeAbout the RoleWe are seeking a highly organized and detail-oriented Reservations Supervisor to join our team at Northwood Plaza Hotel and Banquet Room. As a key member of our front office team, you will be responsible for coordinating and managing all aspects of hotel reservations, ensuring seamless guest experiences and maximizing revenue opportunities.Key...
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