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Senior IT Support Specialist

2 months ago

Winnipeg, Manitoba, Canada Avenir IT Inc. Full time
Avenir IT Inc. - Expert IT Engineer

Unlock Your Expert Potential

We are seeking a highly skilled and experienced IT Engineer to join our team at Avenir IT Inc. As a key member of our technical support team, you will be responsible for providing expert-level technical support to our clients.

Key Responsibilities:

  • Provide advanced technical support for complex networking, infrastructure, and server issues
  • Diagnose and resolve technical problems using analytical skills and expertise
  • Develop and implement proactive recommendations for improvements and best practices
  • Assist in the training and mentoring of junior team members
  • Collaborate with the team to resolve escalations and improve overall service delivery

Requirements:

  • Minimum 5 years of relevant IT experience supporting SMB environments
  • Strong analytical and problem-solving skills
  • Excellent communication and interpersonal skills
  • Proficiency in Windows Server, Firewalls, VPNs, and Active Directory
  • Experience with Hyper-V, VMware, and Azure
  • MCSE, CCNA, or VCP certification desired

What We Offer:

  • A dynamic and supportive work environment
  • Opportunities for career growth and professional development
  • A competitive salary and benefits package
  • The chance to work with a talented team of IT professionals

How to Apply:

If you are a motivated and experienced IT Engineer looking for a new challenge, please submit your application with a cover letter and a quote from Spider-Man: "With great power comes great responsibility."