Lead Manager, Business Lending Portfolio

4 weeks ago


Victoria, British Columbia, Canada CWB Financial Group Full time

At CWB Financial Group, we are dedicated to creating value for our stakeholders: our employees, clients, and investors. We achieve this by:

  • Prioritizing relationships and putting people first
  • Embracing innovative ideas
  • Recognizing that our methods are as significant as our outcomes

Position Overview

Location: Victoria Banking Centre

Elevate your banking career

Our primary goal is to be the premier full-service bank for business proprietors across Canada. We accomplish this by providing a proactive client experience characterized by personalized service, specialized knowledge, and tailored solutions, all delivered with an unmatched sense of urgency that our clients appreciate.

The Role

Commercial Portfolio Management > $10MM - Mid Market

This position involves credit structuring, underwriting, risk management, and client-facing support for a diverse client portfolio with average loan volumes exceeding $10MM. The role encompasses credit underwriting, monitoring, and adjudication within a varied commercial banking portfolio in the Mid-Market sector. The successful candidate will possess a comprehensive understanding of the organization's credit policies and existing arrangements while continuing to develop expertise in unique credit situations. Daily interactions with clients and partner relationship managers are expected, alongside mentoring and leading a specialized team.

Key Focus Areas

  • Credit Underwriting: As a proficient credit underwriter, you will collaborate with sales teams to support the branch through effective and timely credit evaluations for both new and existing clients. You will manage risks and maintain daily client relationships for Mid Market commercial clients, working closely with the sales team to devise innovative and ambitious full-service client solutions while maximizing internal partnerships and specialist resources.
  • Risk Management: Utilize your knowledge of credit policies and arrangements to implement risk mitigation strategies, ensuring appropriate measures are in place and risk assessment protocols are adhered to, while balancing risk and reward in accordance with CWB's risk appetite. Proactively manage risk through prudent lending recommendations, including consistent monitoring and due diligence to minimize operational losses. Demonstrate sound judgment and decisive actions to meet client needs.
  • Client Experience: Engage with clients on a daily basis, providing essential retention touchpoints for high-value clients, actively assessing their needs and referring them to other business partners within CWB Financial Group.
  • Leadership: Embody our values by leading with intention and conviction. Foster a psychologically safe and positive work environment that promotes a fun, engaged, and diverse workforce. Champion change and collaboration, coach effectively, and contribute to a culture of continuous learning and growth.

Core Qualifications and Experience

A Bachelor's Degree in commerce, finance, or accounting (or equivalent experience) with approximately 6 years of demonstrated expertise in risk management, banking, and business lending, including substantial direct experience in commercial credit underwriting across various industries, along with leadership and coaching experience.

Why Join Us?

Your success is our priority, and our award-winning culture and benefits reflect this commitment.

Recognized by Great Place to Work in 2023 as one of Canada's top 50 Best Workplaces and awarded Waterstone Human Capital's Most Admired Corporate Culture 2023.

We offer a comprehensive benefits package that includes:

  • Hybrid work environments
  • Flexible work arrangements
  • Generous company-funded health coverage
  • Health care spending account
  • A flexible wellness program
  • Generous time-off options to recharge

We are committed to the development of our employees, assisting them in achieving their professional aspirations through:

  • Organization-wide coaching services
  • Mentorship opportunities
  • Support for education and training programs

Inclusion is a journey that requires practice and experience to yield powerful outcomes. Your perspective is valued, and your voice will be heard. Find community within the CWB family through our employee-represented groups.

As an equitable employer, CWB Financial Group is dedicated to providing a safe and inclusive environment where a diverse workforce can thrive. We encourage you to bring your authentic self to work, where dignity, respect, and equality are paramount.



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