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Housekeeping Operations Supervisor

3 months ago

Osoyoos, British Columbia, Canada Spirit Ridge at NK'MIP Resort Full time
Job Overview

We are seeking a dedicated **Assistant Manager of Housekeeping Services** to oversee the daily operations of our housekeeping department. This role is crucial in maintaining the cleanliness and organization of our facilities, ensuring a pleasant experience for all guests.

Employment Details
  • Employment Type: Permanent
  • Working Language: English
  • Working Hours: 32 to 40 hours per week
Qualifications
  • Education: Secondary (high) school graduation certificate or equivalent experience
Work Environment
  • Staff accommodation is available
Key Responsibilities
  • Plan and coordinate the activities of housekeeping supervisors and teams.
  • Conduct inspections of designated areas to ensure cleanliness and standards are met.
  • Supervise and manage housekeeping staff effectively.
  • Ensure compliance with safety standards and departmental policies.
  • Oversee maintenance and repair services within the department.
  • Conduct performance evaluations and provide feedback to staff.
  • Maintain an inventory of supplies, equipment, and uniforms.
  • Supervise and coordinate in-house laundry services.
  • Schedule and assign tasks to housekeeping personnel.
  • Ensure adherence to local health and sanitation regulations.
  • Address and resolve guest complaints promptly.
Work Conditions
  • Fast-paced environment with tight deadlines.
  • Attention to detail is essential.
  • Combination of sitting, standing, and walking is required.
  • Ability to stand for extended periods and manage a large workload.
Physical Requirements
  • Ability to lift and handle weights up to 23 kg (50 lbs).
Personal Attributes
  • Strong client focus and dependability.
  • Excellent interpersonal and communication skills.
  • Flexibility and initiative in problem-solving.
  • Organized and reliable team player with a positive attitude.
Experience
  • 1 to 2 years of relevant experience in housekeeping management.
Benefits
  • Health Benefits: Dental plan, health care plan, vision care benefits.
  • Financial Benefits: Group insurance, life insurance, Registered Retirement Savings Plan (RRSP).
  • Other Benefits: Employer-paid learning/training, wellness program, and additional perks.