Automotive Service Representative

7 days ago


Town of Hinton, Canada Big Rock Dodge Full time

**Job Summary**

Big Rock Dodge is seeking an experienced Service Advisor to join our team. As a Service Advisor, you will be responsible for providing exceptional customer service and ensuring a seamless experience for our clients.

**Key Responsibilities:**

  • Greet customers and verify their repair needs
  • Perform a walk-around inspection with the customer to identify any damage or issues
  • Advise customers on maintenance needs and additional repairs
  • Update customers on the status of their repairs and ensure timely completion
  • Multi-task and prioritize tasks to meet customer needs

**Requirements:**

  • Proven track record of providing excellent customer service
  • Ability to work in a fast-paced environment and prioritize tasks
  • Strong communication and interpersonal skills
  • Warranty experience is considered an asset
  • Previous Chrysler experience is considered an asset

**What We Offer:**

  • Fun and supportive work environment
  • Opportunities for professional growth and development
  • Competitive compensation and benefits package
  • Flexible scheduling and work-life balance

**Additional Information:**

  • Job Type: Full-time
  • Additional pay: Bonus pay, Commission pay
  • Benefits: Dental care, Disability insurance, Employee assistance program, Extended health care, Life insurance, RRSP match, Store discount, Vision care
  • Schedule: 8 hour shift
  • Work Location: In person


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