Automotive Service Representative
1 week ago
Job Summary: We are seeking an experienced Service Advisor to join our team at Big Rock Dodge. As a Service Advisor, you will play a critical role in ensuring our customers receive exceptional service and support.
Key Responsibilities:
- Customer Interaction: Greet customers, verify their repair needs, and perform a walk-around inspection with the customer to identify any damage or issues.
- Repair Order Management: Record mileage, inspection stickers, and VIN numbers, and update customers on the status of their repairs.
- Communication: Advise customers on maintenance needs, additional repairs, and provide clear explanations of work performed.
- Multi-Tasking: Manage multiple repair orders, prioritize tasks, and maintain a high level of productivity.
Requirements:
- Experience: Previous experience in a service advisor or related role is considered an asset.
- Skills: Excellent communication and interpersonal skills, ability to work in a fast-paced environment, and a strong attention to detail.
What We Offer:
- Competitive Compensation: Competitive salary and bonus structure.
- Benefits: Comprehensive benefits package, including dental care, disability insurance, and extended health care.
- Professional Development: Opportunities for professional growth and development.
Work Environment:
- Work Schedule: 8-hour shift, with flexible scheduling options.
- Work Location: In-person work environment.
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