Healthcare Support Services Supervisor

4 weeks ago

Richmond, British Columbia, Canada Aramark Full time
Job Overview

Aramark Canada is seeking a Facilities Support Manager with a strong background in Food Services, Housekeeping, Laundry, and Maintenance Services. This role is essential for managing operations within a Healthcare Facility.

Reporting directly to the General Manager, the Facilities Support Manager will oversee the food and facilities contract at the location, ensuring financial accountability and adherence to the standards set by Aramark, regulatory bodies, and clients. Key responsibilities include:

Key Responsibilities


• Foster and maintain collaborative relationships with various departments to ensure a cohesive food service experience for residents, visitors, and staff.

• Guarantee compliance with food safety, sanitation, and overall workplace safety regulations.

• Engage with Client Management to uphold effective client and customer relations, including regular check-ins to identify opportunities for service expansion.

• Provide leadership and direction to Supervisors and front-line staff, focusing on employee development, engagement, and adherence to human resource policies.

• Lead, staff, and train the food service team on food presentation, quality assurance, cost management, and cash handling practices.

• Develop operational forecasts and clarify any variances, managing the accounting functions for the component.

• Oversee ordering, inventory management, menu development, and production planning.

• Monitor and verify employee work schedules using web-based payroll systems.

• Assist the Food Service Supervisor with ordering, inventory, menu development, and production planning.

• Ensure accuracy in accounting documentation through online systems.

• Adhere to union seniority and scheduling policies.

• Follow financial projections closely.

• Cultivate and maintain a strong leadership team.

Qualifications


• Bachelor's Degree or Diploma in a relevant field is preferred.

• Membership in CSNM is mandatory.

• Basic experience in housekeeping or comprehensive EVS experience is advantageous.

• Proficiency in menu management, budget balancing, and operating within assigned financial parameters.

• A minimum of 5+ years of progressive experience in managing operations with financial and operational responsibilities.

• Proficient in Microsoft Excel, Word, and Outlook.

• Strong verbal and written communication skills for effective interaction with clients, customers, and support staff.

• Experience with P&L accountability and/or contract-managed services is desirable.

• Strong management and leadership skills, with the ability to handle confidential information regarding employees, clients, and Aramark.

• A mandatory background check is required for all qualified candidates.

About Aramark

Our Mission

Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet.

At Aramark, we believe that every employee should enjoy equal employment opportunity and be free to participate in all aspects of the company. We do not discriminate on the basis of race, color, religion, national origin, age, sex, gender, pregnancy, disability, sexual orientation, gender identity, genetic information, military status, protected veteran status, or other characteristics protected by applicable law.

Accommodations for job applicants with disabilities are available upon request.

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