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Restaurant Operations Manager

2 months ago


Thunder Bay, Ontario, Canada Dairy Queen Full time
About the Role

We are seeking a highly skilled and experienced Restaurant Supervisor to join our team at Dairy Queen. As a key member of our management team, you will be responsible for overseeing the day-to-day operations of our restaurant, ensuring that our customers receive exceptional service and that our food and beverage offerings meet the highest standards of quality.

Key Responsibilities
  • Staff Management: Supervise and coordinate the activities of our food service staff, providing guidance and support to ensure that they are meeting our high standards.
  • Inventory Management: Estimate and manage inventory levels to ensure that we have the necessary ingredients and supplies to meet customer demand.
  • Customer Service: Ensure that our customers receive exceptional service, addressing any complaints or concerns in a timely and professional manner.
  • Financial Management: Prepare and manage budgets, cost estimates, and reports to ensure that our restaurant is operating efficiently and effectively.
  • Quality Control: Ensure that our food and beverage offerings meet the highest standards of quality, maintaining a clean and safe environment for our customers and staff.
  • Training and Development: Train and develop our staff to ensure that they have the necessary skills and knowledge to provide exceptional service and meet our high standards.
Requirements
  • Education: Secondary (high) school graduation certificate
  • Experience: 1 year to less than 2 years
  • Language: English
  • Work Hours: 40 hours per week