Fitness Team Member

3 weeks ago


Guelph, Ontario, Canada Crunch Fitness Canada (CFC01) Full time
Member Services Representative

At Crunch Fitness Canada, we're on a mission to make serious fitness fun. As a Member Services Representative, you'll play a key role in creating a warm and inviting atmosphere that enriches the lives of our team members and community.

Responsibilities:
  • Drive new business growth through member referrals, corporate lead generation, and territory outreach.
  • Exceed personal sales goals by leveraging effective sales techniques and strategies.
  • Provide exceptional customer service while managing members' accounts and booking Crunch One Kick Offs.
  • Foster a welcoming environment for co-workers, members, and guests at all times.
  • Communicate special events, club services, programs, and schedules to members and guests.
  • Serve as an expert on all aspects of club facilities, services, and operational hours.
Requirements:
  • Minimum of 1 year of experience in a service-oriented position, preferably in a similar industry.
  • Effective communication skills, both written and verbal.
  • Strong customer service orientation with a commitment to exceeding expectations.
  • CPR/AED certification required (can be obtained within 30 days of hire).

We're looking for energetic, enthusiastic people who are passionate about health and fitness to join our team. If you're driven by a shared purpose and excited about delivering exceptional customer service, we want you on board.


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