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Food Service Team Lead

4 weeks ago

Caledonia, Canada A&W Full time
Job Title: Food Service Supervisor

We are seeking a highly motivated and experienced Food Service Supervisor to join our team at A&W. As a Food Service Supervisor, you will be responsible for overseeing the daily operations of our restaurant, ensuring that our customers receive exceptional service and that our food meets the highest standards of quality.

Key Responsibilities:
  • Work Term: Permanent
  • Work Language: English
  • Hours: 35 hours per week
  • Education: No degree, certificate or diploma
  • Experience: 7 months to less than 1 year
Work Setting:

Our restaurant is a fast-paced environment where you will be working with a team to provide excellent customer service and ensure that our food is prepared to the highest standards.

Tasks:
  • Establish methods to meet work schedules and ensure that our team is working efficiently.
  • Supervise and co-ordinate activities of staff who prepare and portion food, ensuring that our customers receive high-quality food and service.
  • Train staff in job duties, sanitation and safety procedures, and ensure that they are aware of our quality control standards.
  • Estimate ingredient and supplies required for meal preparation and ensure that our inventory is managed effectively.
  • Ensure that food and service meet quality control standards and address any customer complaints or concerns in a professional manner.
  • Maintain records of stock, repairs, sales, and wastage, and provide regular reports to management.
  • Establish work schedules and ensure that our team is working effectively to meet our business objectives.
Supervision:

You will be supervising a team of 5-10 people and will be responsible for providing guidance and support to ensure that they are working effectively.

Work Conditions and Physical Capabilities:

As a Food Service Supervisor, you will be working in a fast-paced environment with tight deadlines and will be required to stand for extended periods, bend, crouch, and kneel. You will also be required to work under pressure and make decisions quickly.

Personal Suitability:

We are looking for a candidate who is a team player with excellent interpersonal skills, who is able to communicate effectively with our customers and staff. You will also need to be client-focused, efficient, and able to work in a fast-paced environment.

Support for Persons with Disabilities:

We are committed to providing a welcoming work environment for persons with disabilities and provide awareness training to our employees to ensure that they are aware of our policies and procedures.

Support for Newcomers and Refugees:

We provide diversity and cross-cultural training to our employees to ensure that they are aware of our policies and procedures and can provide a welcoming work environment for newcomers and refugees.

Support for Youths:

We provide awareness training to our employees to ensure that they are aware of our policies and procedures and can provide a welcoming work environment for youth.

Support for Veterans:

We provide awareness training to our employees to ensure that they are aware of our policies and procedures and can provide a welcoming work environment for veterans.

Support for Indigenous People:

We provide cultural competency training and awareness training to our employees to ensure that they are aware of our policies and procedures and can provide a welcoming work environment for Indigenous workers.

Support for Mature Workers:

We provide staff with awareness training to ensure that they are aware of our policies and procedures and can provide a welcoming work environment for mature workers.

Support for Visible Minorities:

We provide diversity and cross-cultural training to our employees to ensure that they are aware of our policies and procedures and can provide a welcoming work environment for members of visible minorities.