Food Service Team Lead
3 weeks ago
We are seeking a highly motivated and organized Food Service Supervisor to join our team at Stacked Pancake & Breakfast House. As a key member of our kitchen team, you will be responsible for ensuring the smooth operation of our food service department.
Key Responsibilities:- Establish Work Schedules: Develop and implement efficient work schedules to meet the demands of our busy breakfast house.
- Requisition Food and Supplies: Source and procure high-quality food and kitchen supplies to maintain our high standards.
- Supervise Kitchen Staff: Lead and coordinate the activities of our kitchen staff, providing guidance and support to ensure excellent food preparation and presentation.
- Train and Develop Staff: Provide comprehensive training to new staff members, focusing on job duties, sanitation, and safety procedures.
- Hire and Manage Staff: Recruit and manage a team of food service staff, ensuring a positive and productive work environment.
- Quality Control: Ensure that all food and service meet our high quality control standards, maintaining a clean and safe environment for our customers.
- Customer Service: Address customer complaints and concerns in a professional and courteous manner.
- Record Keeping: Maintain accurate records of stock, repairs, sales, and wastage, providing valuable insights for business growth.
Our fast-paced breakfast house environment requires a high level of energy and attention to detail. As a Food Service Supervisor, you will work under pressure to meet the demands of our busy kitchen and dining area.
Personal Suitability:- Client Focus: Provide exceptional customer service, ensuring a positive experience for all patrons.
- Interpersonal Skills: Develop and maintain strong relationships with colleagues, customers, and suppliers.
- Flexibility: Adapt to changing circumstances and priorities, demonstrating a flexible and proactive approach.
- Team Player: Collaborate with colleagues to achieve common goals and objectives.
We are committed to creating a welcoming and inclusive work environment for all employees and customers. Our support for diversity and inclusion includes:
- Mentorship and Coaching: Provide opportunities for employees to develop their skills and knowledge, promoting career advancement and personal growth.
- Cross-Cultural Training: Offer training and development programs to enhance cultural awareness and understanding, fostering a positive and inclusive work environment.
This role requires fluency in English, with excellent communication and interpersonal skills.
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