Food Service Team Lead

4 weeks ago


Caledonia, Canada Stacked Pancake & Breakfast House Full time
Job Title: Food Service Supervisor

We are seeking a highly motivated and organized Food Service Supervisor to join our team at Stacked Pancake & Breakfast House. As a key member of our kitchen team, you will be responsible for ensuring the smooth operation of our food service department.

Key Responsibilities:
  • Establish Work Schedules: Develop and implement efficient work schedules to meet the demands of our busy breakfast restaurant.
  • Requisition Food and Kitchen Supplies: Source and procure high-quality food and kitchen supplies to maintain our high standards.
  • Supervise and Coordinate Staff: Lead and motivate our kitchen staff to ensure excellent food quality and presentation.
  • Train Staff: Provide comprehensive training to new staff members on job duties, sanitation, and safety procedures.
  • Hire Food Service Staff: Recruit and hire qualified staff to join our team.
  • Quality Control: Ensure that all food and service meet our high quality control standards.
  • Customer Service: Address customer complaints and concerns in a professional and courteous manner.
  • Record Keeping: Maintain accurate records of stock, repairs, sales, and wastage.
  • Work Schedules: Establish and manage work schedules to ensure efficient operation of the kitchen.
Work Conditions and Physical Capabilities:
  • Fast-Paced Environment: Work in a fast-paced environment with high energy and pressure.
  • Attention to Detail: Maintain attention to detail to ensure excellent food quality and presentation.
Personal Suitability:
  • Client Focus: Demonstrate a strong client focus and commitment to excellent customer service.
  • Interpersonal Skills: Possess efficient interpersonal skills to effectively communicate with staff and customers.
  • Flexibility: Demonstrate flexibility to adapt to changing circumstances and priorities.
  • Team Player: Work collaboratively as a team player to achieve common goals.
Support for Persons with Disabilities:
  • Mentorship: Offer mentorship and coaching opportunities to support employees with disabilities.
  • Awareness Training: Provide awareness training to employees to create a welcoming work environment for persons with disabilities.
Support for Newcomers and Refugees:
  • Social and Labour Market Integration: Support the social and labour market integration of newcomers and refugees.
  • Language Training: Facilitate access to language training and skills training for newcomers and refugees.
  • Mentorship Programs: Offer mentorship programs that pair newcomers and refugees with experienced employees.
  • Diversity Training: Provide diversity and cross-cultural training to create a welcoming work environment for newcomers and refugees.
Support for Youths:
  • On-the-Job Training: Offer on-the-job training tailored to youth.
  • Mentorship Programs: Offer mentorship, coaching, and/or networking opportunities for youth.
  • Awareness Training: Provide awareness training to employees to create a welcoming work environment for youth.
Support for Veterans:
  • Mentorship Programs: Offer mentorship, coaching, and/or networking opportunities for Veterans.
  • Awareness Training: Provide awareness training to employees to create a welcoming work environment for Veterans.
Support for Indigenous People:
  • Mentorship Programs: Offer mentorship, coaching, and/or networking opportunities for Indigenous workers.
  • Community Relationships: Develop and maintain relationships with indigenous communities, indigenous-owned businesses, and organizations.
Support for Mature Workers:
  • Hiring Policies: Apply hiring policies that discourage age discrimination.
  • Awareness Training: Provide staff with awareness training to create a welcoming work environment for mature workers.
  • Mentorship Programs: Offer mentorship, coaching, and/or networking opportunities for mature workers.
Support for Visible Minorities:
  • Hiring Policies: Apply hiring policies that discourage discrimination against members of visible minorities.
  • Mentorship Programs: Offer mentorship programs that pair members of visible minorities with experienced employees.
  • Diversity Training: Provide diversity and cross-cultural training to create a welcoming work environment for members of visible minorities.


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