Student Services and Mentorship Coordinator
3 days ago
Beedie Luminaries is a social-profit enterprise dedicated to removing barriers to education and providing wrap-around support for promising students facing financial adversity. As a Student Services and Mentorship Coordinator, you will play a vital role in delivering student wrap-around services and leading the development of the Mentorship Program.
Mentorship Program- Research and evaluate various mentorship platforms to recommend the most suitable solution for the program.
- Lead the implementation and management of the new platform.
- Oversee participant screening, training, matching, support, and supervision, recognition, and closure activities.
- Develop, maintain, and update the program's marketing materials, policy, and procedure manuals as needed.
- Distribute program marketing materials and deliver presentations to targeted organizations and at key community events.
- Create and oversee the implementation of an ongoing mentor recruitment plan.
- Develop and manage relationships with schools, alumni, corporate, and community-based partners.
- Oversee the inquiry and orientation process to ensure an excellent onboarding experience for both students and mentors.
- Manage the planning and implementation of mentor/mentee group events.
- Plan and implement recognition activities for program participants.
- Develop and oversee program evaluation reports and activities.
- Coordinate student support services as per the scholarship program guidelines and respond to students' inquiries from pre-selection through graduation.
- Support and contribute to the new students' orientation and onboarding activities.
- Support the Student Success Team and assist with designing surveys, reports, and monitoring the quality of the students' academic experience and progress.
- Coordinate the internship job placement opportunities.
- Support the administrative functions of the team to enhance the student experience.
- Manage and update student records in the database system.
- Provide regular program update reports and recommend future improvements.
- Attend special events and personal development workshops and conferences to increase knowledge of student services, mentoring programs, and best practices.
- Maintain a proactive communication with all members of the team to ensure student success.
- Contribute ideas and content supporting overall awareness and marketing efforts.
Requirements
- A bachelor's degree or equivalent experience with a focus on social work, psychology, education, or a related field, with a strong interest in student affairs and student development theories.
- Two or more years of experience working directly with postsecondary students, with a preference for experience in mentoring, student development, or youth programs in a post-secondary environment.
- Comprehensive knowledge of mentoring program policies and procedures, ideally within a higher education setting.
- Strong proficiency in CRM systems for data input, management, and report generation, with a focus on tracking student engagement and outcomes.
- Excellent organizational, writing, verbal, and interpersonal communication skills, with the ability to connect with diverse student populations.
- A flexible and creative approach to taking on significant responsibilities, with a commitment to continuous learning and professional growth in student affairs.
- Experience working with students from racially, ethnically, and socioeconomically diverse backgrounds, particularly within postsecondary or urban community settings, is preferred.
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