Retail Store Supervisor

1 month ago

Kincardine, Canada KWIK K VARIETY Full time
Position Overview

The Convenience Store Manager is responsible for overseeing the daily operations of a retail establishment, ensuring efficient service and customer satisfaction.

Educational Requirements
  • Completion of secondary (high) school graduation certificate is required.
Work Environment

This role is situated within a convenience store setting, providing a dynamic and fast-paced work atmosphere.

Key Responsibilities
  • Direct and manage daily store operations.
  • Assess and enhance operational efficiency.
  • Organize and plan daily activities to optimize performance.
  • Supervise staff and allocate tasks effectively.
  • Identify and select merchandise and services for sale.
  • Formulate and execute marketing initiatives.
  • Prepare budgets and track financial performance.
  • Address and resolve customer inquiries, complaints, and supply issues.
  • Recruit, train, and oversee staff and/or volunteers.
Supervisory Responsibilities

Manage a team of approximately 3-4 individuals.

Technical Skills
  • Proficient in point of sale systems.
  • Experience with database management software.
  • Familiarity with computerized bookkeeping systems.
  • Proficient in electronic mail and spreadsheet applications.
  • Knowledge of Adobe Acrobat Reader and MS Outlook.
Work Conditions

The role involves a combination of sitting, standing, and walking throughout the workday.

Personal Attributes
  • Demonstrates adaptability and a strong work ethic.
  • Possesses an outgoing personality and a positive attitude.
  • Exhibits excellent time management and client-focused skills.
  • Displays effective interpersonal communication abilities.
  • Has strong written and oral communication skills.
  • Is organized and a team player.
Experience Requirements

Previous experience of 1 to 2 years in a similar role is preferred.

This is a permanent position requiring approximately 30 hours of work per week.

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