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Front Desk Associate

2 months ago


Kincardine, Canada COMFORT INN & SUITES KINCARDINE Full time
Job Title: Front Desk Clerk

We are seeking a highly organized and detail-oriented Front Desk Clerk to join our team at Comfort Inn & Suites Kincardine.

Job Summary:

The Front Desk Clerk will be responsible for providing exceptional customer service to our guests, handling room reservations, and maintaining a clean and organized front desk area.

Key Responsibilities:
  • Guest Services: Register arriving guests, assign rooms, and provide information on hotel facilities and services.
  • Room Management: Process group arrivals and departures, take, cancel, and change room reservations.
  • Front Desk Operations: Balance cash, complete balance sheets, and maintain an inventory of vacancies, reservations, and room assignments.
  • Communication: Answer telephone calls, relay messages, and provide customer service.
Requirements:
  • Education: Secondary (high) school graduation certificate.
  • Experience: 1 year to less than 2 years of experience in a hospitality industry setting.
  • Language: English or French.
  • Work Hours: 30 hours per week.
What We Offer:

As a Front Desk Clerk at Comfort Inn & Suites Kincardine, you will have the opportunity to work in a fast-paced environment, develop your customer service skills, and be part of a dynamic team.

How to Apply:

If you are a motivated and detail-oriented individual who is passionate about providing exceptional customer service, please submit your application.