Reservations Coordinator

1 month ago


Kincardine, Canada COMFORT INN & SUITES KINCARDINE Full time
Job Title: Reservations Supervisor

We are seeking a highly organized and detail-oriented Reservations Supervisor to join our team at Holiday Inn Express & Suites. As a key member of our front desk team, you will be responsible for coordinating and managing reservations, ensuring seamless guest experiences, and maintaining the highest level of customer service.

Key Responsibilities:
  • Reservations Coordination: Assist guests with special needs, coordinate and assign work, and maintain operation of computer systems and equipment.
  • Guest Services: Requisition materials and supplies, and ensure business continuity and customer service delivery.
  • Computer and Technology Knowledge: Proficient in MS Outlook and other relevant software.
  • Security and Safety: Possess basic security clearance and a criminal record check.
  • Transportation and Travel: Public transportation is available, and the work environment is fast-paced with a large workload.
  • Work Conditions and Physical Capabilities: Combination of sitting, standing, walking, bending, crouching, and kneeling.
  • Personal Suitability: Excellent oral and written communication skills, flexibility, initiative, and a team player attitude.
  • Experience: 1 year to less than 2 years of experience in a similar role, with a permanent position and 30 hours of work per week.

We offer a dynamic and supportive work environment, and we are committed to providing our guests with exceptional service. If you are a motivated and detail-oriented individual who is passionate about delivering outstanding customer experiences, we encourage you to apply for this exciting opportunity.



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