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Customer Service Representative

2 months ago

Acheson, Canada Adecco Canada Full time
About the Role

Adecco Canada is seeking a highly skilled and dedicated Customer Service Representative to join our team. As a key member of our client support team, you will be responsible for providing exceptional customer service and support to our clients in a fast-paced and dynamic environment.

Key Responsibilities
  • Respond to customer inquiries and requests in a timely and professional manner
  • Process payments and resolve issues in a fair and efficient way
  • Answer phone calls and emails, and direct calls where necessary
  • Enter data accurately and efficiently
  • Maintain accurate and up-to-date records and files
  • Perform other duties as assigned by management
Requirements
  • Must be legally eligible to work in Canada
  • Previous work experience in a customer service role, facing customers, or administration role is a must
  • Proficient in MS Office Suite
  • Able to function well as part of a team or independently
  • Excellent communication and time management skills are a must
  • Should have a professional and clean appearance with a constantly positive attitude while communicating with clients
  • Should be available to work on a full-time basis
What We Offer
  • Paid weekly, accurate and on time
  • Strong health and safety programs
  • Medical and dental benefits once qualified
  • Free training programs
  • New and quicker onboarding process