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Customer Experience Ambassador
2 months ago
We are seeking a highly motivated and customer-focused individual to join our team as a Seasonal Customer Experience Representative. As a key member of our sales floor team, you will be responsible for delivering exceptional customer experiences and promoting a positive and engaging store environment.
Key Responsibilities- Create a Welcoming Store Environment
- Develop and maintain a warm and inviting atmosphere in our stores, ensuring that customers feel valued and respected.
- Add Value to Customer Interactions
- Engage with customers to understand their needs and preferences, and provide personalized recommendations to enhance their shopping experience.
- Drive Sales and Revenue Growth
- Utilize product knowledge to promote sales and drive revenue growth, while maintaining a deep understanding of customer needs and preferences.
- Maintain Visual Standards
- Ensure that store displays and visual merchandising are maintained to the highest standards, creating an engaging and immersive shopping experience for customers.
- Role Model Indigo's High Performance Characteristics
- Embody Indigo's values and behaviors, demonstrating a commitment to excellence and a passion for delivering exceptional customer experiences.
- Experience in Retail or Customer Service
- Previous experience in a retail or customer service environment, with a proven track record of delivering exceptional customer experiences.
- Adaptability and Flexibility
- Demonstrate adaptability and flexibility in a fast-paced retail environment, with the ability to work effectively in a team and prioritize tasks to meet business objectives.
- Strong Communication and Interpersonal Skills
- Develop and maintain strong relationships with customers, colleagues, and management, with excellent communication and interpersonal skills.
- Availability to Work a Flexible Schedule
- Be available to work a flexible schedule, including evenings, weekends, and holidays, to meet business needs and provide exceptional customer service.
At Indigo, we are committed to creating a positive and inclusive work environment that values diversity, equity, and inclusion. We offer a competitive compensation package, opportunities for professional growth and development, and a dynamic and supportive team environment.
