Customer Experience Ambassador
4 weeks ago
About the Role:
We are seeking a talented Customer Experience Representative to join our team at Indigo Books & Music. As a key member of our sales floor team, you will be responsible for creating a warm and welcoming environment for our customers.
Key Responsibilities:
- Develop and maintain a deep understanding of our products and services to provide exceptional customer experiences.
- Engage with customers to understand their needs and preferences, and provide personalized recommendations to meet their expectations.
- Work collaboratively with colleagues to achieve sales goals and maintain a high level of customer satisfaction.
- Stay up-to-date on new products, promotions, and programs to provide customers with the latest information and offers.
- Contribute to a positive and inclusive store environment by promoting Indigo's values and mission.
Requirements:
- Experience in specialty retail or a retail environment is an asset.
- Excellent communication and interpersonal skills, with the ability to work effectively with customers and colleagues.
- Ability to work a flexible schedule, including evenings, weekends, and holidays.
- Availability to work in a fast-paced environment with a high level of customer traffic.
What We Offer:
- A competitive salary and benefits package.
- Opportunities for professional growth and development.
- A dynamic and supportive work environment.
- A discount on Indigo products and services.
How to Apply:
If you are a motivated and customer-focused individual who is passionate about delivering exceptional experiences, we encourage you to apply for this exciting opportunity.
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