Store Supervisor Lead

7 days ago

Kingston, Ontario, Canada RA WALIA INC Full time
Job Summary

We are seeking a highly skilled and experienced Retail Store Supervisor to join our team at RA WALIA INC. As a key member of our retail operations, you will be responsible for overseeing the daily activities of our store, ensuring excellent customer service, and driving sales growth.

Key Responsibilities
  • Staff Supervision
    • Direct and manage a team of sales associates, ensuring they are equipped to provide exceptional customer service and meet sales targets.
    • Conduct regular performance evaluations and provide coaching to improve staff skills and productivity.
  • Store Operations
    • Oversee the daily operations of the store, including inventory management, visual merchandising, and store maintenance.
    • Ensure that all store policies and procedures are followed, and that the store is maintained in a clean and organized manner.
  • Sales and Customer Service
    • Develop and implement sales strategies to drive sales growth and meet sales targets.
    • Provide excellent customer service, responding to customer inquiries and resolving any issues in a timely and professional manner.
  • Reporting and Analysis
    • Prepare and submit regular sales reports, providing insights and recommendations for improvement.
    • Analyze sales data and customer feedback to identify trends and areas for improvement.
Requirements
  • Education
    • College, CEGEP, or other non-university certificate or diploma from a program of 1 year to 2 years.
  • Experience
    • 1 year to less than 2 years of experience in a retail management role.
  • Skills
    • Excellent leadership and communication skills.
    • Ability to work in a fast-paced environment and prioritize multiple tasks.
    • Strong analytical and problem-solving skills.
    • Ability to work independently and as part of a team.
Working Conditions
  • Work Environment
    • Fast-paced retail environment.
  • Physical Demands
    • Combination of sitting, standing, walking.
    • Standing for extended periods.
    • Bending, crouching, kneeling.
Security and Safety
  • Bondability
    • Must be bondable.

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