Hotel Front Desk Associate
2 weeks ago
We are seeking a highly motivated and customer-focused Hotel Front Desk Clerk to join our team at Comfort Inn & Suites. As a key member of our front office team, you will be responsible for providing exceptional guest service and ensuring a smooth and enjoyable stay for our guests.
Key Responsibilities- Guest Registration and Check-In/Check-Out
Register arriving guests and assign rooms in a timely and efficient manner.
Reservation ManagementTake, cancel, and change room reservations as needed, ensuring accurate and up-to-date records.
Guest Departure and Payment ProcessingProcess guests' departures, calculate charges, and receive payments in a professional and courteous manner.
Inventory ManagementMaintain an accurate inventory of vacancies, reservations, and room assignments to ensure optimal room utilization.
Communication and Customer ServiceAnswer telephone calls and relay messages, as well as provide exceptional customer service to our guests.
Work EnvironmentWork in a fast-paced hotel environment, maintaining a positive and professional attitude in all interactions.
Requirements- Education
No degree, certificate, or diploma is required for this role.
ExperienceWill train the right candidate, so prior experience is not necessary.
Work SettingWork in a hotel, motel, or resort environment, providing exceptional guest service and ensuring a smooth and enjoyable stay.
Work LanguageEnglish is the primary language spoken in this role.
Work HoursWork 30 to 40 hours per week, with a flexible schedule to meet the needs of our guests.
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