Hotel Operations Supervisor
3 weeks ago
The Hotel Operations Supervisor plays a crucial role in ensuring the smooth functioning of the hotel’s front desk and guest services. This position requires a blend of leadership, customer service, and operational expertise.
Educational Requirements- Completion of secondary (high) school graduation certificate is mandatory.
- Coordinate activities with various departments to enhance operational efficiency.
- Establish work schedules and procedures to optimize staff performance.
- Perform duties similar to those of the team members supervised.
- Prepare and submit detailed reports regarding operational activities.
- Address work-related issues, providing technical guidance and suggesting improvements to enhance productivity and service quality.
- Assist guests with special requirements to ensure a comfortable stay.
- Oversee, assign, and review the work of staff members.
- Recruit and train new employees on job responsibilities, safety protocols, and company policies.
- Ensure the operational integrity of computer systems and equipment, coordinating repairs as necessary to maintain service continuity.
- Order necessary materials and supplies to support hotel operations.
- Attention to detail is essential.
- Ability to thrive in a fast-paced environment.
- Capable of managing a large workload effectively.
- Willingness to stand for extended periods.
- Ability to meet tight deadlines and work under pressure.
- Minimum of 1 year to less than 2 years of relevant experience.
- This is a permanent position.
- Work language is English.
- Expected working hours range from 30 to 40 hours per week.
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Hotel Operations Supervisor
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