Student Services Coordinator
4 weeks ago
Role Overview:
The Residence Services Assistant plays a crucial role in facilitating Front Desk operations for students throughout the academic year and managing conference services during the summer. This position is responsible for maintaining accurate student and guest records using relevant software tools. The Assistant serves as the primary information source for students, guests, conference attendees, and contractors, ensuring that inquiries are directed to the appropriate personnel. Effective communication with the conference team, administrative staff, residence assistants, and maintenance personnel is vital to uphold service standards for both guests and residents. Responsibilities include signing in guests and contractors, verifying resident identification upon entry, and managing mail distribution. Note that training hours may vary.
Qualifications:
Educational Background:
A one-year certificate or equivalent in Public Relations or Hospitality is required.Professional Experience:
A minimum of 2 years of experience in hotel, front desk, or residence services is preferred.Essential Skills:
Candidates should exhibit strong interpersonal, listening, and customer service abilities; capacity to perform under pressure while demonstrating sound judgment; and the capability to respond effectively in emergencies or challenging situations. Proven ability to follow established procedures and standards is necessary. Proficiency in computer applications, including email and Microsoft Office Suite, is essential. Attention to detail and strong organizational skills are critical for managing multiple tasks efficiently.Benefits:
Opportunity to contribute to a dynamic post-secondary institution. Work alongside a diverse and dedicated team that values collaboration. Access to resources and technology that support your success. Attractive perks and a supportive workplace culture.At Humber College, we embrace diversity and recognize that experience comes in various forms. We encourage individuals with relevant skills and a progressive mindset to consider this opportunity.
We appreciate your interest in Humber College. Only candidates selected for interviews will be contacted.
Commitment to Equity, Diversity, and Inclusion:
Humber College is dedicated to building a workforce that reflects the diversity of our student body and community. We actively seek individuals from equity-deserving groups who possess the skills and knowledge to address equity, diversity, and inclusion in a post-secondary context.
Accommodation for Applicants:
Humber College is committed to providing accommodations for applicants with disabilities throughout the hiring process, in accordance with applicable legislation. Our Talent Acquisition team will assist applicants requesting accommodations at any stage of the process.
Anti-Discrimination Policy:
Humber College prohibits all forms of discrimination and harassment. All employees and applicants have the right to work in an environment free from discrimination and harassment.
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