Banquet Porter

1 week ago


Toronto, Ontario, Canada AccorHotel Full time
About the Role

We are seeking a highly skilled Banquet Porter to join our team at AccorHotel. As a Banquet Porter, you will play a critical role in ensuring the smooth execution of events and functions, providing exceptional service to our guests, and contributing to the overall success of our hotel.

Key Responsibilities
  • Event Preparation: Set and prepare banquet floors for meetings and functions, adhering to event contracts, resumes, and supervisor instructions.
  • Service Excellence: Extend prompt and courteous service to both internal and external customers, ensuring a positive experience for all.
  • Room Maintenance: Maintain an orderly working environment, reporting any deficiencies to management, and ensuring fire exits are clean and free of obstructions.
  • Equipment Management: Transport and store equipment in a safe manner, adhering to hotel standards.
  • Event Execution: Set up and tear down meeting rooms according to pre-determined standards, and direction from management.
  • Guest Service: Ensure guest needs and requirements are met with a helpful and timely manner, exceeding expectations at all times.
  • Miscellaneous Duties: Complete all assigned tasks, including cleaning banquet rooms, vacuuming, mopping, and dusting, as instructed.
Requirements
  • Teamwork and Communication: Demonstrate a teamwork approach to all duties, with a helpful attitude towards colleagues.
  • Efficiency and Effectiveness: Adopt an efficient and effective approach to completing all tasks, ensuring high-quality results.
  • Language Skills: Fluency in English (written and verbal) is a must, with previous experience in banquets in a hotel being preferred.
  • Physical Demands: Be able to lift and transport heavy equipment, and meet the physical demands of the role, including constant standing and walking, frequent lifting and carrying, and constant kneeling, pushing, pulling, and lifting.
What We Offer
  • Free Meals: Enjoy tasty meals on us every shift.
  • Travel Discounts: Take advantage of sweet deals at Accor hotels worldwide.
  • Dry Cleaning: Get free dry-cleaning for your work gear.
  • Skill Up: Access custom learning programs to boost your talents.
  • Impact: Join our CSR, Sustainability, and DEI Committees.
  • Level Up: Unlock new career heights with exciting growth paths.


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