Service Advisor

3 weeks ago


Pembroke, Canada The 401 Group of Companies Full time

Exciting Opportunity at The 401 Group of Companies

We are seeking a dynamic problem solver with exceptional customer service skills to join our service team at The 401 Group of Companies. As a Service Advisor, you will play a vital role in providing top-notch customer service and assisting with automotive challenges while promoting a culture of teamwork and efficiency.

Key Responsibilities:

  • Diagnose auto issues through customer descriptions, inspections, and test drives
  • Determine warranty coverage and explain service contracts
  • Estimate costs for materials, labor, and repairs
  • Create repair orders, explain services to customers, and maintain accurate records
  • Build and maintain positive customer relationships
  • Stay up-to-date with industry knowledge and educational opportunities
  • Other duties as assigned

Requirements:

  • Minimum years of customer service experience
  • Valid G Driver's License
  • Ability to work flexible hours, including Saturdays
  • Automotive experience is an asset

Why Choose The 401 Group of Companies?

  • Privately owned Canadian company
  • State-of-the-art facilities and a centralized service hub
  • Friendly and rewarding work environment with growth opportunities
  • Coaching, mentoring, and training programs
  • Health and wellness benefits
  • Employee referral bonuses
  • Employee discounts and perks
  • Parking available on-site

About The 401 Group of Companies:

The 401 Group of Companies is a leading provider of automotive, recreational vehicle, powersport, and marine products and services. Our commitment to excellence and growth offers employees endless opportunities for career development and advancement.

If you are a motivated individual with a passion for customer service and problem-solving, we invite you to submit your resume and explore the exciting opportunities at The 401 Group of Companies.


  • Service Advisor

    3 months ago


    Pembroke, Canada True Centre Auto Service Full time

    Actively listen to customers explain what is going on with their vehicle, ask follow-up questions - Input customers information - Advise customers of necessary repair and maintenance required - Create work orders and assign them to the technician team - Inform customers of any updates throughout the repair process - Process customer payments and provide...

  • Service Advisor

    3 months ago


    Pembroke, Canada True Centre Auto Service Full time

    Actively listen to customers explain what is going on with their vehicle, ask follow-up questions - Input customers information - Advise customers of necessary repair and maintenance required - Create work orders and assign them to the technician team - Inform customers of any updates throughout the repair process - Process customer payments and provide...

  • Service Advisor

    5 days ago


    Pembroke, Canada The 401 Group of Companies Full time

    Service Advisor Job DescriptionWe are seeking a skilled Service Advisor to join our team at The 401 Group of Companies. As a Service Advisor, you will play a crucial role in providing exceptional customer service and resolving automotive challenges.Key Responsibilities:Assess customer needs by listening to their description of symptoms and conducting...

  • Service Advisor

    5 days ago


    Pembroke, Canada The 401 Group of Companies Full time

    Service Advisor Job DescriptionWe are seeking a skilled Service Advisor to join our team at The 401 Group of Companies. As a Service Advisor, you will play a crucial role in providing exceptional customer service and resolving automotive challenges.Key Responsibilities:Assess customer needs by listening to their description of symptoms and conducting...


  • Pembroke, Canada Petawawa Toyota Full time

    **EXPERIENCE NECESSARY**: A career at Toyota means joining the world’s most respected automotive brand, and an opportunity is available now to join our team as a **Parts & Service Advisor**. **Parts & Service Advisor Position**: - Import Franchise - Valid Drivers License - High School Graduate - 5 days/week including some Saturday’s - Pay based on...


  • Pembroke, Canada Petawawa Toyota Full time

    **EXPERIENCE NECESSARY**: A career at Toyota means joining the world’s most respected automotive brand, and an opportunity is available now to join our team as a **Parts & Service Advisor**. **Parts & Service Advisor Position**: - Import Franchise - Valid Drivers License - High School Graduate - 5 days/week including some Saturday’s - Pay based on...

  • Service Advisor

    5 months ago


    Pembroke, Canada Murphy Ford Full time

    **General Functionalities**: - Responsible for booking service appointments - Coordinate appointments with the Service Advisors - Conduct follow-up with customers - Promoting the dealerships Service and Sales Departments - Assist the Service Manager with other various duties assigned **Requirements**: - Familiarity with service merchandising - Superior...


  • Pembroke, Canada Petawawa Toyota Full time

    **EXPERIENCE NECESSARY**: - We are only taking applicants with experience at this time._ A career at Toyota means joining the world’s most respected automotive brand, and an opportunity is available now to join our team as a **Parts & Service Advisor**. **Parts & Service Advisor Position**: - Import Franchise - Valid Drivers License - High School...


  • Pembroke, Canada Hyundai Pembroke Full time

    Hyundai Pembroke is looking for a Full-time Service Advisor! Our Advisors are responsible for the customer experience resulting in Sales Volume as well as Customer Retention. To achieve this they must have a strong knowledge of the services offered and how they benefit the customer’s lifestyle and automotive maintenance needs! **Job duties include but are...


  • Pembroke, Canada Petawawa Toyota Full time

    **Job description** **EXPERIENCE NECESSARY**: - We are only taking applicants with experience at this time._ A career at Toyota means joining the world’s most respected automotive brand, and an opportunity is available now to join our team as a **Parts & Service Advisor**. **Parts & Service Advisor Position**: - Import Franchise - Valid Drivers...


  • Pembroke, Canada RG Dick Plummer Marine Full time

    **Plummer Marine** is looking for **Parts Advisors** to join our team in Pembroke, ON. **Responsibilities**: - Provide assistance to customers regarding parts and repair options - Answer phone calls, provide information to customers, and assist customers with parts orders. - Process incoming parts orders and coordinate to ensure timely delivery of parts. -...

  • Service Advisor

    3 months ago


    Pembroke, Canada 401 Auto Full time

    At the 401 Group of Companies, we want to focus on not who you are, but who you CAN be! We strive to hire exceptional employees who see themselves as _trailblazers, trendsetters, creators, do-ers, catalysts, go-getters, and influential leade_rs in all aspects of who they aspire to be daily. **Location: 1398 Pembroke St W, Pembroke...

  • Service Advisor

    3 months ago


    Pembroke, Canada 401 Auto Full time

    At the 401 Group of Companies, we want to focus on not who you are, but who you CAN be! We strive to hire exceptional employees who see themselves as _trailblazers, trendsetters, creators, do-ers, catalysts, go-getters, and influential leade_rs in all aspects of who they aspire to be daily. **Location: 1405 Pembroke Street West, Pembroke, ON (Honda or...

  • Service Advisor

    3 months ago


    Pembroke, Canada 401 Auto Full time

    At the 401 Group of Companies, we want to focus on not who you are, but who you CAN be! We strive to hire exceptional employees who see themselves as _trailblazers, trendsetters, creators, do-ers, catalysts, go-getters, and influential leade_rs in all aspects of who they aspire to be daily. **Location: 1405 Pembroke Street West, Pembroke, ON...


  • Pembroke, Canada Pembroke Auto Sales Ltd Full time

    We are seeking an individual to assist our clients with understanding their vehicles maintenance and repair options, answering all client questions and concerns prior to their scheduled appointment, meeting customers upon arrival and providing a positive and seamless service, and updating all clients on their vehicles progress as well as confirming and...

  • Service Advisor

    1 week ago


    Pembroke, Canada The 401 Group of Companies Full time

    Job SummaryWe are seeking a skilled Service Advisor to join our team at The 401 Group of Companies. As a Service Advisor, you will play a crucial role in providing exceptional customer service and resolving automotive challenges.Key ResponsibilitiesAssess customer needs by listening to their description of symptoms and conducting thorough inspections.Verify...

  • Service Advisor

    1 week ago


    Pembroke, Canada The 401 Group of Companies Full time

    Job SummaryWe are seeking a skilled Service Advisor to join our team at The 401 Group of Companies. As a Service Advisor, you will play a crucial role in providing exceptional customer service and resolving automotive challenges.Key ResponsibilitiesAssess customer needs by listening to their description of symptoms and conducting thorough inspections.Verify...

  • Service Advisor

    2 weeks ago


    Pembroke, Canada The 401 Group of Companies Full time

    Job SummaryWe are seeking a highly skilled and customer-focused Service Advisor to join our team at The 401 Group of Companies. As a Service Advisor, you will play a critical role in providing exceptional customer service and ensuring that our customers receive the best possible experience.Key ResponsibilitiesCustomer Service: Provide top-notch customer...

  • Service Advisor

    2 weeks ago


    Pembroke, Canada The 401 Group of Companies Full time

    Job SummaryWe are seeking a highly skilled and customer-focused Service Advisor to join our team at The 401 Group of Companies. As a Service Advisor, you will play a critical role in providing exceptional customer service and ensuring that our customers receive the best possible experience.Key ResponsibilitiesCustomer Service: Provide top-notch customer...

  • Financial Advisor

    3 months ago


    Pembroke, Canada Scotiabank Full time

    Requisition ID: 178156 Join a purpose driven winning team, committed to results, in an inclusive and high-performing culture. **About the role**: **What your role will be** Financial Advisor At Scotiabank we help employees build their futures - where they can be themselves, and win together. With a commitment to diversity and inclusion and a...