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Service Advisor
3 weeks ago
Exciting Opportunity at The 401 Group of Companies
We are seeking a dynamic problem solver with exceptional customer service skills to join our service team at The 401 Group of Companies. As a Service Advisor, you will play a vital role in providing top-notch customer service and assisting with automotive challenges while promoting a culture of teamwork and efficiency.
Key Responsibilities:
- Diagnose auto issues through customer descriptions, inspections, and test drives
- Determine warranty coverage and explain service contracts
- Estimate costs for materials, labor, and repairs
- Create repair orders, explain services to customers, and maintain accurate records
- Build and maintain positive customer relationships
- Stay up-to-date with industry knowledge and educational opportunities
- Other duties as assigned
Requirements:
- Minimum years of customer service experience
- Valid G Driver's License
- Ability to work flexible hours, including Saturdays
- Automotive experience is an asset
Why Choose The 401 Group of Companies?
- Privately owned Canadian company
- State-of-the-art facilities and a centralized service hub
- Friendly and rewarding work environment with growth opportunities
- Coaching, mentoring, and training programs
- Health and wellness benefits
- Employee referral bonuses
- Employee discounts and perks
- Parking available on-site
About The 401 Group of Companies:
The 401 Group of Companies is a leading provider of automotive, recreational vehicle, powersport, and marine products and services. Our commitment to excellence and growth offers employees endless opportunities for career development and advancement.
If you are a motivated individual with a passion for customer service and problem-solving, we invite you to submit your resume and explore the exciting opportunities at The 401 Group of Companies.
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