Food Service Operations Manager

7 days ago


Oakville, Ontario, Canada Fresh Burrito Full time
About the Role

We are seeking a highly skilled Food Service Operations Manager to join our team at Fresh Burrito. As a key member of our management team, you will be responsible for overseeing the day-to-day operations of our food service department.

Key Responsibilities
  • Financial Management
    • Prepare and manage cash reports, balance sheets, and related financial documents.
    • Conduct cost analysis and implement cost-saving measures to optimize profitability.
  • Inventory Management
    • Develop and implement inventory management systems to ensure efficient stock levels and minimize waste.
    • Collaborate with suppliers to negotiate prices and terms.
  • Team Leadership
    • Lead and motivate a team of 5-10 staff members to achieve exceptional customer service and operational excellence.
    • Provide coaching and training to ensure staff are equipped to handle customer complaints and concerns.
  • Customer Service
    • Ensure exceptional customer service standards are maintained at all times.
    • Address customer complaints and concerns in a professional and timely manner.
  • Operational Planning
    • Develop and implement operational plans to ensure efficient use of resources and minimize downtime.
    • Monitor and analyze key performance indicators to identify areas for improvement.
Requirements
  • 1-2 years of experience in a food service management role.
  • College, CEGEP, or other non-university certificate or diploma from a program of 3 months to less than 1 year.
  • Excellent leadership and communication skills.
  • Ability to work in a fast-paced environment and prioritize tasks effectively.


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