Food Service Operations Manager

2 months ago


Oakville, Ontario, Canada SJB Melo Inc. Full time
About the Role

SJB Melo Inc. is seeking a highly skilled Food Service Supervisor to join our team. As a Food Service Supervisor, you will be responsible for overseeing the daily operations of our food service department, ensuring that all food and service meet our high quality standards.

Key Responsibilities
  • Operations Management: Develop and implement efficient methods to meet work schedules, ensuring that all tasks are completed on time and to a high standard.
  • Staff Supervision: Supervise and coordinate the activities of staff who prepare and portion food, providing guidance and support as needed.
  • Training and Development: Train staff in job duties, sanitation, and safety procedures, ensuring that all staff are equipped to perform their roles effectively.
  • Inventory Management: Estimate ingredient and supplies required for meal preparation, ensuring that we have sufficient stock to meet demand.
  • Quality Control: Ensure that all food and service meet our quality control standards, identifying areas for improvement and implementing changes as needed.
  • Customer Service: Address customers' complaints or concerns in a professional and courteous manner, ensuring that all customers receive excellent service.
  • Record Keeping: Maintain accurate records of stock, repairs, sales, and wastage, providing regular reports to management.
  • Scheduling: Establish work schedules for staff, ensuring that all tasks are completed on time and to a high standard.
About the Team

You will be working as part of a dynamic team, reporting to the Food Service Manager. As a Food Service Supervisor, you will be responsible for leading and motivating a team of staff, ensuring that they are equipped to perform their roles effectively.

About the Company

SJB Melo Inc. is a leading provider of food service solutions, committed to delivering high-quality food and service to our customers. We are a recognized employer, committed to supporting newcomers and refugees, and offer on-the-job training tailored to youth.

Requirements
  • 5-10 years of experience in a food service supervisory role
  • Excellent leadership and communication skills
  • Ability to work in a fast-paced environment
  • Standing for extended periods
  • Client focus, efficient interpersonal skills, excellent oral communication, flexibility, and team player


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