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Guest Services Supervisor

3 months ago

Dawson Creek, Canada BC LTD DBA Holiday Inn Express & Suites Full time

Education: Completion of secondary school diploma is required.

Experience: A minimum of 1 to 2 years of relevant experience is necessary.

Work Environment

Hospitality establishment, including hotels, motels, and resorts.

Key Responsibilities
  1. Develop and implement work schedules and operational procedures.
  2. Carry out the same responsibilities as the team members being supervised.
  3. Compile and present reports as needed.
  4. Address workplace challenges, offer technical guidance, and suggest improvements for efficiency and quality.
  5. Support clients and guests with specific requirements.
  6. Oversee, delegate, and evaluate tasks.
  7. Order necessary materials and supplies.
Work Conditions and Physical Demands
  1. Fast-paced work environment.
  2. Ability to meet tight deadlines.
Personal Attributes
  1. Strong client focus.
  2. Ability to work collaboratively in a team.

Employment Type: Permanent position.

Language of Work: English.

Work Hours: 35 hours per week.