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Restaurant Operations Manager

2 months ago


Cambridge, Ontario, Canada Pita Pit Full time
About the Role

We are seeking a highly skilled Restaurant Operations Manager to join our team at Pita Pit. As a key member of our operations team, you will be responsible for ensuring the smooth day-to-day operation of our restaurants.

Key Responsibilities
  • Service Development
    • Determine the type of services to be offered and implement operational procedures to meet customer needs.
  • Financial Management
    • Balance cash and complete balance sheets, cash reports, and related forms to ensure accurate financial records.
  • Performance Management
    • Conduct performance reviews to assess employee performance and provide feedback for improvement.
  • Inventory Management
    • Organize and maintain inventory levels to ensure efficient stock management.
  • Health and Safety
    • Ensure health and safety regulations are followed to maintain a safe working environment.
  • Supply Chain Management
    • Negotiate arrangements with suppliers for food and other supplies to ensure quality and cost-effectiveness.
  • Marketing and Customer Service
    • Participate in marketing plans and implementation to promote our brand and services.
    • Address customers' complaints or concerns to ensure excellent customer service.
  • Operational Planning
    • Plan, organize, direct, control, and evaluate daily operations to ensure efficient restaurant management.
Requirements
  • Education
    • Secondary (high) school graduation certificate.
  • Experience
    • 1 year to less than 2 years of experience in a related field.
  • Skills
    • Excellent communication and interpersonal skills.
    • Ability to work in a fast-paced environment.
    • Attention to detail and organizational skills.
Work Environment

The successful candidate will work in a fast-paced environment with a combination of sitting, standing, and walking. Standing for extended periods is required, and overtime may be necessary.

Language

The primary language of work is English.