Customer Support Specialist

3 weeks ago


Fort McMurray, Canada Meeko Supermarket Inc Full time
About the Role

We are seeking a highly skilled and customer-focused individual to join our team at Meeko Supermarket Inc as a Customer Service Clerk. As a key member of our customer service team, you will be responsible for providing exceptional service to our customers, addressing their inquiries and concerns, and ensuring their overall satisfaction with our products and services.

Key Responsibilities
  • Customer Service: Respond to customer inquiries and concerns in a timely and professional manner, providing accurate and helpful information to resolve issues and meet customer needs.
  • Communication: Act as a spokesperson for Meeko Supermarket Inc, communicating with customers, colleagues, and other stakeholders in a clear and effective manner.
  • Problem-Solving: Analyze and resolve customer complaints and concerns in a fair and timely manner, ensuring customer satisfaction and loyalty.
  • Administrative Tasks: Assist with administrative tasks such as maintaining records, processing payments, and ordering office supplies.
  • Team Collaboration: Work collaboratively with colleagues to achieve team goals and objectives, providing support and assistance as needed.
Requirements
  • Education: Secondary (high) school graduation certificate.
  • Experience: 1 year to less than 2 years of customer service experience.
  • Language: English (Work Language).
  • Work Hours: 30 to 44 hours per week.


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