Mortgage Operations Coordinator

2 weeks ago

Toronto, Ontario, Canada 8Twelve Mortgage Full time
About the Role

We are seeking a highly motivated and detail-oriented Mortgage Operations Coordinator to join our team at 8Twelve Mortgage Corp. As a key member of our mortgage operations team, you will play a critical role in supporting the growth and success of our business.

Key Responsibilities
  • Assist with daily administrative duties, including completing a broad variety of tasks to keep the Vice President of Sales productive and organized.
  • Draft, proof, and send letters, correspondence, presentations, and reports, as well as create invitations and track communications and updates via internal systems.
  • Provide senior-level administrative support, advice, and guidance to the executive team, maintaining records and compiling reports in accordance with corporate operating procedures.
  • Make suggestions regarding improved administrative efficiency and develop and recommend various administrative procedures.
  • Support onboarding processes for new mortgage brokers, including license transfer, paperwork completion, and compliance requirements.
  • Provide training to new mortgage brokers on company policies, procedures, products, and systems.
Requirements
  • 1-3 years of experience as an Administrative Assistant.
  • Previous mortgage agent/brokerage experience and/or industry knowledge is an asset but not required.
  • Proven problem-solving skills and agility to anticipate and tackle any task assigned.
  • Proficiency with technology, including the ability to work efficiently and effectively within a Mac-based environment with CRM tools and other relevant technologies.
  • Flexibility to work outside of core business hours when needed.
  • Detail-oriented mindset, ensuring accuracy and compliance in all aspects of the onboarding process.
  • Ability to take direction and work independently to take ownership of projects, while also functioning well within a team-oriented environment.
  • Exceptional problem-solving skills and the ability to provide creative solutions in challenging situations.
  • Demonstrated commitment to delivering exceptional customer service and a passion for helping others succeed.
  • Bachelor's degree in finance, business, human resources, or a related field is preferred.
What We Offer
  • Comprehensive health benefit plan.
  • A culture that fosters an atmosphere for employees to be themselves authentically.
  • A team-based environment with peer-to-peer learning opportunities.
  • Onsite role.

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